Vikash Kumar Email & Phone Number

• Thoughtful Delivery Manager with over 16 years of experience in progressively complex roles.• Program Delivery Management, Service Delivery, Resource Management, Governance and Stakeholder Engagement.• Experience in execution, delivery and management of large fixed price and time & material engagements of versatile technologies (.NET and Java), with a global team size of 50+ associates spread across geographies and revenue of $4+ million, keeping view of customers’ benefits with defined quality, budget, and delivery parameters in an onshore/offshore model.• Good understanding of agile methodology.• Driven transition project for more than 15 applications, across different domains and have been responsible for streamlining the BAU process.• Have onsite experience of handling customers at Australia, Hong Kong, Singapore, Malaysia and Philippines.• Supported pre-sales team for proposals and renewals of priority accounts along with providing Delivery Assurance for RFP value >USD 1.5 million.|P&L Management| Program Management| Client Relationship Management |People Management |RCA |Bidding| Project Management and Service Delivery | Quality Metrics |Release |Deployment| |Audit| |Product Backlog| Sprint Planning| Sprint Retrospective| Change Management|• Introduced automation testing (40% coverage), resulting manual testing effort decrease by 30%.• CD/CI (Azure DevOps) pipeline for automated deployment - deployment effort decrease by 90%.• SonarQube (SAST) and NetSparker (DAST) integrated with CD/CI pipeline - 60% decrease in effort.• Introduced Azure for Sprint Management, Test Management, Defect Management, RTM, Product Backlog - 25% decrease in effort.• Have worked closely with the architect to achieve 100%-unit test passed.• Created personalized career growth plan for the resources which helped associates to excel in different areas - Attrition rate reduced to <3%.• Added extra change request worth USD 950K.• Cost saving initiatives - 10% increase in Gross Margin.• Onboarded 3 additional customers to support account.

Listed skills include Hp Trim, Enterprise Content Management, Information Management, Solution Architecture, and 12 others.