Vikash Kumar

Vikash Kumar Email and Phone Number

Customer Journey | Gen AI | Responsible AI | ML | Data Science | Statistics @ Fractal
new york, united states
Vikash Kumar's Location
Bengaluru, Karnataka, India, India
Vikash Kumar's Contact Details

Vikash Kumar personal email

About Vikash Kumar

Driving growth with customer & marketing analytics. Building end-to-end enterprise solutions using Gen AI and cutting edge AI/ML analytics capabilities. Experienced in data science consulting, project management and C-level interactions. Excellent presentation, coaching, and cross-functional team leadership abilities. Adept at optimizing Campaign ROI, Personalized Recommendation and Customer Retention True leader and mentor who inspires confidence in co-workers by empowering them to think and apply innovative solutions. Willing to travel and relocate.Core competencies include:•Display & provide thought leadership in data science techniques and methodologies•Communicate & achieve buy-in from stakeholders across diverse functional areas to deliver best possible output•Translate large amounts of data analysis into high level takeaways for clients and senior management, with the goal to tell a story that will resonate with them•Achieve senior management buy-in for project activities and next steps

Vikash Kumar's Current Company Details
Fractal

Fractal

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Customer Journey | Gen AI | Responsible AI | ML | Data Science | Statistics
new york, united states
Employees:
1953
Vikash Kumar Work Experience Details
  • Fractal
    Principal Consultant
    Fractal Jan 2024 - Present
    Bengaluru, Karnataka, India
    - Leading cross functional teams including products and development to cater industry best solutions for domains including BFSI, Health, Retail etc. - Thought leadership on Gen Ai, AI ML and Responsible Ai solutions
  • Accenture
    Customer Solutions Specialist
    Accenture Jul 2021 - Jan 2024
    Pune, Maharashtra, India
    - Accountable for management of complex/critical/large customer centric solutions - Leading Gen AI solutions (with LLMs), Prompt Engineering scenarios (Zero, One, Few Shots) and Model Monitoring (Reinforcement, ROUGE, BLEU etc.)- Applies in-depth understanding of AI explainable techniques to drive Responsible AI. - Accountable for delivery of a full range of data science driven services to one or more businesses/ geographic regions.- Identify areas of engagement based on level of investment, inherent risk, complexity of change and other risk factors- Leverage analytics & reporting to identify trends, themes and areas requiring improved focus and strategy- Expertise in analytics solution design, delivering analytics accelerators, embedding analytics in operations, data management, data visualization and BlSkills- Generative AI, Machine Learning, RAI, AI- Explainability, Computer Vision, Interactive Visualization with Power BI, Revenue Maximization, Optimization
  • Tata Consultancy Services
    Business Analytics Practice - Sme
    Tata Consultancy Services Nov 2014 - Jul 2021
    Mumbai Area, India
    - Significant client facing experience in solving complex business problems in Customer Analytics- Development, Implementation and Monitoring of AI/ML driven accelerators steering analytics and strategy building throughout customer journey right from acquisition to cross/up sell, retention to winback - Led RAI - XAI oriented solution customizations in areas of Personalized Recommendation, Behaviour Anomalies Detection and NLP- SME for AI - explainability and interpretability using techniques like LIME,SHAPE etc. - Led advanced analytics solutions using AI/ ML techniques with focus on Customer Acquisition, Next Best Offering, Customer Churn, Text Mining, Early Warning Signals and Sentiment Analysis driven by NLP & BERT- Collaborate with business partners in developing sales proposals and sharpening sales pitches- SME support to cross functional analytics teams to grow and strengthen business- Hands on experience in Data driven analytics, Predictive Modeling using AI/ML, AWS SageMaker and QuicksightSkills: AI-ML, RAI - XAI, Interpretability, Hyper Personalization, Recommendation, Segmentation, Propensity, NLP, BERT@AWS - SageMaker, Quicksight; Python, Anaconda Jupyter, R/Rshiny; SAS EG, Base SAS; VBA, MS Office
  • Exl
    Data Science Manager
    Exl May 2013 - Nov 2014
    Gurgaon, Haryana, India
    - Analytics and practice for BFSI, E commerce and Retail- Advanced analytics and modeling for global banking majors to drive cross/up sell and retention campaigns- Conduct advanced statistical analysis and research to enhance predictive modeling capability, and to broaden & deepen the impacts on consumer marketing with product propensity and digital channel Optimisation @ SAS EG, SAS base, R, MS office and VBA
  • Exlservice (Uk) Limited
    Analytics Consultant
    Exlservice (Uk) Limited Dec 2009 - Apr 2013
    Uk And Europe
    - Business consulting: Contribute to thought leadership and facilitate client relations across network of existing and potential clients with analytics opportunities pitch- Subject Matter Expert and Solution Architect for advanced analytics solution in BFSI & Retail domain- Hands-on experience in developing and supervising the development of enterprise wide advanced statistical models. - Manage the production, validation and revision of new and existing models
  • Ugam Solutions
    Senior Business Analyst
    Ugam Solutions Dec 2008 - Dec 2009
    Mumbai Area, India
    - Predictive modeling using Supervised & Unsupervised methods like Logistic Regression, Decision Tree and Clustering- Consulting and analytics for leading global financial majors- Cross sell, Up sell and Market basket analyses in retail banking to drive & optimize customer journey @ SAS EG, SPSS, MS VBA
  • Reliance General Insurance
    Statistical Analyst - Reinsurance
    Reliance General Insurance Aug 2006 - Dec 2008
    Mumbai Area, India
    - Data driven analytics for Reinsurance business to identify areas of opportunity to improve ROI of marketing activities- Use advanced statistical modeling and analysis to understand relationships between diverse forms of customer data and business KPI's- Collaborate with marketing and sales teams to develop and strengthen business strategies

Vikash Kumar Skills

Sas/sql Statistics Analytics Management Consulting Strategic Planning Problem Solving Automation Business Development Financial Risk Marketing Research Sas Programming Visual Basic Sas Base Sas Statistical Modeling Logistic Regression Data Analysis Time Series Analysis Segmentation Predictive Modeling Cluster Analysis Linear Regression Forecasting Data Mining Vba Financial Modeling Insurance Marketing Analytics Econometrics Analysis Customer Analysis Business Analytics Consulting Project Management Strategy Team Management Crm Machine Learning Text Analytics Predictive Analytics

Vikash Kumar Education Details

  • Hindu College, University Of Delhi
    Hindu College, University Of Delhi
    Statistics
  • Kirori Mal College, University Of Delhi
    Kirori Mal College, University Of Delhi
    Statistics

Frequently Asked Questions about Vikash Kumar

What company does Vikash Kumar work for?

Vikash Kumar works for Fractal

What is Vikash Kumar's role at the current company?

Vikash Kumar's current role is Customer Journey | Gen AI | Responsible AI | ML | Data Science | Statistics.

What is Vikash Kumar's email address?

Vikash Kumar's email address is ku****@****ail.com

What schools did Vikash Kumar attend?

Vikash Kumar attended Hindu College, University Of Delhi, Kirori Mal College, University Of Delhi.

What skills is Vikash Kumar known for?

Vikash Kumar has skills like Sas/sql, Statistics, Analytics, Management Consulting, Strategic Planning, Problem Solving, Automation, Business Development, Financial Risk, Marketing Research, Sas Programming, Visual Basic.

Who are Vikash Kumar's colleagues?

Vikash Kumar's colleagues are Karthikeyan Arjunan, Shriharsh Kulkarni, Priyanshi Tiwari, Aniz Nadar, Nirav Desai, Suyash Singh Shekhawat, Mohnish Jain.

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