➤Spearheading client acquisition efforts, maximizing revenue, and developing long-term strategies to achieve organizational goals, while ensuring effective SOPs and processes are followed. ➤Managing and mentoring a high-performing team of 8-10 members, including Team Leads and Inside Sales Executives, fostering collaboration, and creating a motivating work environment to achieve monthly and quarterly enrollment and revenue targets. ➤Developing and executing sales plans, policies, and… Show more ➤Spearheading client acquisition efforts, maximizing revenue, and developing long-term strategies to achieve organizational goals, while ensuring effective SOPs and processes are followed. ➤Managing and mentoring a high-performing team of 8-10 members, including Team Leads and Inside Sales Executives, fostering collaboration, and creating a motivating work environment to achieve monthly and quarterly enrollment and revenue targets. ➤Developing and executing sales plans, policies, and strategies to increase market share and profitability, while ensuring the team meets revenue and enrollment goals through focused nurturing of high-ticket products. ➤Overseeing the sales pipeline to maintain quality and ensure leads progress through the sales funnel effectively, from profiling and product demonstrations to sales closure and post-sales relationship management. ➤Monitoring and enhancing team capabilities by providing guidance on program knowledge, sales techniques, and learner profiling, ensuring continuous improvement and skill-building. ➤Setting key input and output metrics, tracking team performance, and aligning efforts to achieve targets while maintaining high standards of operational efficiency. ➤Leading various Brand Alliance campaigns with prominent companies like Lenskart, Timesprime, MyGate, HT Media, and Facebook, driving lead generation through owned channels and successfully launching and scaling Brand Alliances. ➤Developing and implementing go-to-market (GTM) strategies for leads generated through Brand Alliances, streamlining and automating analytics and communication processes for improved efficiency.➤Introduced a Video Counselling-based approach for organic leads from Brand Alliances, resulting in a remarkable 200% growth within 12 months. ➤Achieved significant revenue growth, generating up to 2 Cr in a quarter, and reduced lead cost by 80% by leveraging Brand Alliance channels over paid channels like Google, LinkedIn, and website leads. Show less

➤Elevated to Acting Team Lead within one year, successfully leading a team of four members in Q1 2023 and consistently achieving over 100% Target vs. Achievement (TVA). Maintained the highest TVA ranking throughout 2021, demonstrating exceptional sales performance and dedication. ➤Engaged prospective learners via calls, emails, and online chats, identifying potential leads and qualifying their career aspirations and learning needs. ➤Analyzed individual skill gaps and career goals to… Show more ➤Elevated to Acting Team Lead within one year, successfully leading a team of four members in Q1 2023 and consistently achieving over 100% Target vs. Achievement (TVA). Maintained the highest TVA ranking throughout 2021, demonstrating exceptional sales performance and dedication. ➤Engaged prospective learners via calls, emails, and online chats, identifying potential leads and qualifying their career aspirations and learning needs. ➤Analyzed individual skill gaps and career goals to recommend the most suitable online and blended learning programs from Great Learning’s portfolio. ➤Conducted detailed discussions with senior professionals and organizational decision-makers, offering tailored learning solutions to meet their unique training requirements. ➤Managed end-to-end sales cycles, from initial contact to enrollment, successfully addressing objections, negotiating fees, and closing high-value deals. ➤Guided and coached junior team members on sales strategies, product knowledge, and customer interaction techniques, promoting team productivity and service excellence. ➤Built and nurtured strong client relationships by providing expert advice, ongoing support, and addressing concerns throughout their learning journey. ➤Monitored industry trends, emerging technologies, and competitor offerings, while tracking KPIs like sales conversion and customer satisfaction to drive continuous improvement. ➤Demonstrated in-depth understanding of Great Learning’s curriculum, effectively addressing client queries and aligning solutions with company objectives. Show less

➤Built and maintained a strong business pipeline using both cold and warm outreach techniques to drive lead generation and customer engagement. ➤Boosted revenue by acquiring new clients, cementing long-term relationships, and optimizing the servicing of existing customer accounts. ➤Improved sales techniques and marketing plans to strengthen business development efforts and increase market penetration. ➤Analyzed customer requirements and leveraged in-depth knowledge of company… Show more ➤Built and maintained a strong business pipeline using both cold and warm outreach techniques to drive lead generation and customer engagement. ➤Boosted revenue by acquiring new clients, cementing long-term relationships, and optimizing the servicing of existing customer accounts. ➤Improved sales techniques and marketing plans to strengthen business development efforts and increase market penetration. ➤Analyzed customer requirements and leveraged in-depth knowledge of company products and services to recommend tailored solutions. ➤Successfully negotiated contracts and closed sales with both new and existing clients, contributing to revenue targets. ➤Presented compelling business plans to potential customers to attract new business opportunities and achieve sales goals. ➤Met with current clients to assess their needs, provide excellent customer service, and secure repeat business. ➤Owned the proposal process by identifying customer needs, developing win themes, and creating comprehensive, competitive proposals. ➤Assessed the competitive landscape, tracked market trends, and provided actionable insights to enhance business strategies. ➤Streamlined administrative processes by maintaining and cleaning up databases, ensuring efficient communication and operational excellence. Show less

➤Managed all Front O&ce operations, including Reservations, Reception, and Billing, ensuring smooth workflows and accurate guest charges. Prepared key reports, monitored feedback, and implemented improvements, achieving the #1 TripAdvisor ranking. Handled budgeting for the Room Division, coordinated with Sales, Accounts, and HR for smooth operations, and led recruitment and manpower planning

➤Managed Front O&ce operations, including Valet Desk, Reservations, Cashiering, Reception, and Bell Desk, ensuring smooth functionality and guest satisfaction. Oversaw guest complaint accountability, coordinated with departments like Housekeeping and Maintenance, allocated rooms, and prepared training calendars for team development. Acted as HOD during absences, prepared revenue and expense budgets, and maximized online review turnover, achieving the #1 ranking on TripAdvisor.

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