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Vikash Kumar Sinha is listed as Product Manager, Project Management, ServiceNow, ITSM, ITOM, ITBM, Agile, Scrum at Hexaware Technologies, a company with 15868 employees, based in New Delhi, Delhi, India. AeroLeads shows a work email signal at hexaware.com and a matched LinkedIn profile for Vikash Kumar Sinha.
Vikash Kumar Sinha previously worked as Product Manager at Hexaware Technologies and Senior Operations Manager at Hcl Technologies. Vikash Kumar Sinha holds Bsc.It, Information Technology, A+ from Sikkim Manipal University Of Health, Medical And Technological Sciences.
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AeroLeads found 1 current-domain work email signal for Vikash Kumar Sinha. Compare company email patterns before reaching out.
A versatile Goal Oriented professional with 17+ years of qualitative managerial experience in the areas of Program Management, IT Service Management, Process Consulting, Transition & Digital Transformation Management, Vendor Management, Operations Management, Global Service Delivery, Team Management etc. More than 14 years’ experience of leading and executing multiple IT programs across multiple domains like IT, Telecom, Health Care, and IT Infrastructure etc. Exposure and working experience in different project management methodologies like Waterfall, Agile, Scrum, Kanban# Extensive Experience on Leading multiple ServiceNow tool implementation projects - ITSM, ITOM, CSM. Handling continuous process improvement executions of various processes like IM, SRM, SLA, CM, PM, KM etc for multiple customers.# An effective communicator with excellent analytical, business problem solving, team development, project management, conflict resolution and client management skills# Exposure to Agile and Waterfall based projects# Experience in handling service delivery as Senior Operations Manager# Functional trainer for ServiceNow tool with multiple trainings imparted for the Customers as well as within the organization for 300+ people# Experience in BPI, BPM & BPR design & implementation initiatives across domains# Working experience in leveraging qualitative tools like Lean, Six Sigma and Kaizens for process improvements in IT Service Delivery# ITIL V3 Foundation Certified, Scrum Master Certified, Situational Leadership II Experience (The Ken Blanchard)# Tool Expertise: ServiceNow, MPP, JIRA, MS Tools.
Listed skills include Project Management, It Service Delivery, Vendor Management, Team Management, and 6 others.
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A career timeline built from the work history available for this profile.
Noida, Uttar Pradesh, India
Working as Product Manager managing ServiceNow Portfolio and products comprising of IT Service Management, Hardware and Software Asset Management, elements of IT Operations Management such as ServiceNow Discovery, Service Mapping, CMDB Governance, Event Management etc. for the clients using Hexaware’s proprietary H20 methodology. Few of the roles &.
Noida, Uttar Pradesh, India
➢ Worked as offshore Senior Operations Manager and Tower Lead (ITSM Process Team) responsible for managing team of 50+ team members (ServiceNow developers, QA Testers, Admins, Data Center Operations Team) across different locations (Onsite & Offshore)➢ Handling the team of Critical Incident Managers, Incident Managers, Change Managers, Problem Manager.
Noida, Uttar Pradesh, India
➢ Lead the team of ServiceNow Admins and Developer (25+) and implemented ServiceNow tool into delivery. ➢ Lead ServiceNow tool upgradation projects from older to newer version end to end successfully with an onsite experience➢ Working with customer counterpart & business users to gather their requirements, and get the tool designed & developed accordingly..
Noida, Uttar Pradesh, India
Worked as Track Lead managing Service Desk, GAM and Collaboration Services where some of the responsibilities included:➢ Managing day to day operations, SLA management with high focus on customer satisfaction, FCR, and service levels➢ Prepare weekly and monthly decks and dashboards➢ Handle escalation analysis/discussions globally catering to multiple.
Noida, Uttar Pradesh, India
Worked as Shift Lead managing Service Desk operations
Other employees you can reach at hexaware.com. View company contacts for 15868 employees →
Sibiarasu Arasu
Colleague at Hexaware Technologies
Chennai, Tamil Nadu, India, India
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WS
Wasim Sayed
Colleague at Hexaware Technologies
Thane, Maharashtra, India, India
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BW
Bhavesh Wagh
Colleague at Hexaware Technologies
Thane, Maharashtra, India, India
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VA
Vinay Ankar
Colleague at Hexaware Technologies
Indore, Madhya Pradesh, India, India
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JC
Jamsheena Ck
Colleague at Hexaware Technologies
Bengaluru, Karnataka, India, India
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MK
Manishanth Kaluri
Colleague at Hexaware Technologies
Tadpatri, Andhra Pradesh, India, India
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AS
Ashwitha Sathiyanathan
Colleague at Hexaware Technologies
Chennai, Tamil Nadu, India, India
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JP
Jaya Prakash Ng
Colleague at Hexaware Technologies
Bengaluru, Karnataka, India, India
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HC
Harshita Chouhan
Colleague at Hexaware Technologies
Maharashtra, India, India
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VK
Venkata Krishna
Colleague at Hexaware Technologies
Chennai, Tamil Nadu, India, India
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Quick answers generated from the profile data available on this page.
Vikash Kumar Sinha works for Hexaware Technologies.
Vikash Kumar Sinha is listed as Product Manager, Project Management, ServiceNow, ITSM, ITOM, ITBM, Agile, Scrum at Hexaware Technologies.
AeroLeads has found 1 work email signal at @hexaware.com for Vikash Kumar Sinha at Hexaware Technologies.
Vikash Kumar Sinha is based in New Delhi, Delhi, India while working with Hexaware Technologies.
Vikash Kumar Sinha has worked for Hexaware Technologies, Hcl Technologies, Patni Computer Systems, and Sutherland Global Services.
Vikash Kumar Sinha's colleagues at Hexaware Technologies include Sibiarasu Arasu, Wasim Sayed, Bhavesh Wagh, Vinay Ankar, and Jamsheena Ck.
You can use AeroLeads to view verified contact signals for Vikash Kumar Sinha at Hexaware Technologies, including work email, phone, and LinkedIn data when available.
Vikash Kumar Sinha holds Bsc.It, Information Technology, A+ from Sikkim Manipal University Of Health, Medical And Technological Sciences.
Vikash Kumar Sinha is listed with skills including Project Management, It Service Delivery, Vendor Management, Team Management, Service Delivery, Business Process Improvement, Servicenow, and Customer Relationship Management.
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