Vikash Pandey Email & Phone Number

Gurugram, Haryana, India

-Lead at Network Operations Center (NOC) specializing in Optical Network domain, overseeing a team of skilled engineers and technicians.- Spearhead the rapid and precise troubleshooting of complex network faults, leveraging in-depth knowledge of Optical Transport network (OTN) and Dense Wavelength Division Multiplexing (DWDM) technologies.-Strong exposure to different optical technologies vendors like Ciena(6500 & RLS),Nokia(PSS-1830), Huawei(OSN8800,9800), ECI , Tejas etc.- Develop and generate comprehensive network reports, including detailed performance audits, critical incident analyses, and flapping cases reports, utilizing advanced tools.- Direct and coordinate team efforts in responding to critical network incidents, ensuring adherence to strict Service Level Agreements (SLAs) and minimizing downtime through efficient root cause analysis and corrective actions.- Implement proactive measures to enhance network reliability and performance, integrating best practices in Optical Network Management and Capacity Planning.- Collaborate cross-functionally with stakeholders to optimize network architecture and infrastructure, driving continuous improvement initiatives and maintaining alignment with industry standards and regulatory requirements.

Gurugram, Haryana, India

- Proficient in various technologies and protocols including SDH, DWDM, OTN, ROADM, CWDM, GMPLS, ASON, Control Plane, OSPF, and RSVP, with expertise in fiber optics. - Experienced with leading vendors such as Ciena (6500 & RLS), Infinera (DTN & DTNx), Nortel, Marconi, Alcatel Lucent, managing end-to-end network solutions.- Skilled in utilizing different NMS platforms such as Ciena One Control, Ciena MCP, Infinera DNS, Reachthrough, Site Manager, Aspen, Planet Operate, and Putty.- Proficient in troubleshooting network hardware, logical, and media faults in collaboration with field engineers.- Specialized in network planning, installation, commissioning, migration, and service provisioning of DWDM, OTN, and SDH networks.- Familiar with various ROADM architectures including DIA and CDC, and Fix & Flex grid systems for daily operations.- Extensive experience with hardware components such as transponders, muxponders, multiplexers, FIM, MPO, WSS, Raman & EDFA amplifiers, and OSC cards.- Integral part of 24/7 support operations, ensuring rapid incident response and problem resolution to maintain network integrity.- Responsible for shift management, leading team members to ensure network availability, redundancy, and minimize faults for smooth operations.- Deep knowledge in network monitoring, alarm management, equipment diagnostics, and resolution techniques.- Expertise in network surveillance, alarm detection, and troubleshooting to pinpoint failure origins.- Coordination with field teams to resolve hardware-related issues promptly and efficiently.

Gurugram

SDH, DWDM, OTN, ROADM, Fix/Flex Grid DWDM, GMPLS,ASON,Control Plane,OSPF,RSVP,Fiber Optics, Network Troubleshooting