Professional Credentials✓Leading a team of 200 people & topline of 80 cr annually.✓Actively involved in New Store Opening(NSO) & projects. ✓To ensure that all the SOPs are being followed in all the stores.✓To develop a highly communicative and proactive relationship with the store teams by ensuring proper training /coaching to every member of the team.✓To work closely with cross functional teams like VM, Projects ,HR ,Merchandising , Marketing to ensure smooth flow of operations in the region from all aspects . ✓ Ensuring the positive P&L of all stores (Delhi & NCR).

Professional Credentials✓ Prepare & achieve sales & expenditure budget of the store. ✓Maintaining Profitability of the store.✓Implementing measures of Cost control & development new avenues for promoting the business. ✓Ensure SOP adherence.✓ Ensuring regular audits & reviews to meet desired standards. ✓Coordination with different departments for operations effectiveness.✓Develop & maintain a motivated and enthusiastic team for achieving and exceeding targets. ✓Responsible for grooming and development of the staff for future roles.✓Create& maintain a brand image of Vishal MegaMart.✓ Coordinate with HO marketing team for implementation of marketing strategies.✓ Promotional activities in the store which can attract the customers as a result maximizing the sales.✓ Analysis space allocation category and subcategory wise with respect to the sales generated,stock capacity and seasons.✓Customer relations Management ✓Resolving customer complaints.✓ Coordination with warehouses for stock movements.✓Ensuring the optimum stock levels through efficient ordering system. ✓Ensuring minimal shrinkage.✓Visual presentation of store and its merchandise Ensuring clear cut communication through signage.✓ Liaison with various Govt. bodies for permissions and licenses required for smooth operations of the store.✓ Comparing physical appearances, Fixtures positioning, lighting area allocation per category of competitor’s those of Vishal Mega Mart.✓ SWOT Analysis of all the major surrounded authorities.✓Development and implementation of systems to control pilferage/shoplifting.

Professional Credentials✓ Managed inventory control,cash control,and store opening and closing procedures.✓Managed store employees successfully in fast­paced environment through proactive communication and positive feedback.✓Rotated merchandise and displays to feature new products and promotions.✓ Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.✓ Assisted with hiring, training and mentoring new staff members.✓Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices. ✓Approved regular payroll submissions for employees.✓Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.✓ Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.✓Reconciled daily sales transactions to balance and log day­ to­ day revenue.

Professional Credentials✓ Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands. ✓ Communicated with managers of other departments to maintain transparency.✓ Worked actively with the management team to create daily and weekly sales plans based on weekly sales trends.✓Created and enforced department policies, procedures and standards to establish productivity and quality.