Vikash Kukreti Email & Phone Number

Dehradun, Uttarakhand, India

Operations Management :Sales forecasting, stock planning & budgeting.Planning sales promotional activities for enhancing the brand visibility of new and existing products.Maintenance of Product & Store Hygiene, Housekeeping & Ambience.Executing Plannogram maintenance & suggesting for any change.Cost Control & Stock Loss and Rotation.Inventory Management: Analyzing the inflow and outflow of the products in terms of sale and consumption. Marketing: Conducting competitor analysis & competency mapping for keeping abreast of market trends and competitor moves to achieve market share. Identifying & developing new streams for revenue growth and maintaining relationships with customers to achieve repeat business.Customer Relationship Management: Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms. Attending to clients’ complaints and undertaking steps for effectively resolving them. Interacting with the customers to gather their feedback regarding the service satisfaction. Updating the customers with the latest industry trends.Team Management: Mentoring and training the team to ensure sales efficiency. Creating and sustaining a dynamic environment that fosters the development opportunities and motivates the high performance amongst the team members