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Vikash . Email & Phone Number
Team Lead – IT Operations and Support
at
Midland Credit Management, an Encore Capital Group Company
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Team Lead – IT Operations and Support
Location
West Delhi, Delhi, India
Company size
Who is Vikash .? Overview
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Quick answer
Vikash . is listed as Team Lead – IT Operations and Support at Midland Credit Management, an Encore Capital Group Company, a with 2129 employees, based in West Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Vikash ..
Vikash . previously worked as Team Lead – IT Operations & Support at Midland Credit Management, An Encore Capital Group Company and Freelancer -Technical Support Engineer at Freelance. Vikash . holds Master'S Degree, Mca from Subharti University.
Company email context
Email format at Midland Credit Management, an Encore Capital Group Company
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Midland Credit Management, an Encore Capital Group Company
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Profile bio
About Vikash .
Technology Visionary with over 10 years plus of experience in IT operations, service delivery, and technology leadership; proven acumen at aligning technology with business goals to drive innovation and growth.
Current workplace
Vikash .'s current company
Company context helps verify the profile and gives searchers a useful next step.
Midland Credit Management, An Encore Capital Group Company
6 roles
Vikash . work experience
A career timeline built from the work history available for this profile.
Team Lead – It Operations & Support
CurrentKey Impact AreasInfrastructure Management Technical SupportCustomer Support & Servicing Project Execution and ManagementRCA/Troubleshooting Manpower Management Inventory/Asset Management End User Computing Services
Sep 2021 - Present
Freelancer -Technical Support Engineer
Orchestrated seamless IT operations for multiple entities, MDI, Soviat Tech Services, Mayas Services and Vega corporate services Pvt. Ltd., serving a user base of up-to 50 in each site, ensuring uninterrupted business continuity and providing comprehensive root cause analysis for all IT-related outages and support.Defining and implementing IT policies and strategies in line with organizational goalsSpearheaded a proficient team of Site Managers and Desktop Engineers, stationed across various commercial locations, optimizing IT functions through keen leadership.Formulated and implemented robust IT strategies and policies, aligning them seamlessly with overarching organizational goals, while also liaising closely with the Leadership Team to ensure compliance and meet specific requirements.Drove project management for diverse initiatives, ranging from major lift-&-shift endeavors to pivotal tasks such as office relocations, company mergers, & internal application platform transitions, showcasing adeptness in executing projects of varying scopes.Managed processes encompassing Incident, Event, Service Request, and streamlining operations, and enhancing efficiency in service delivery, while also demonstrating exceptional proficiency in vendor management, ensuring optimal support for core business operations, and overseeing critical aspects such as escalations, billing, finalization, and governance.
Jan 2014 - Aug 2021
Remote Support Engineer
All Pc Support
Remote technical support engineer
Dec 2012 - Dec 2013
Senior Technical Support Engineer
Computer Links
Senior Technical support engineer
Oct 2008 - Mar 2011
Dec 2007 - Sep 2008
Team & coworkers
Colleagues at Midland Credit Management, an Encore Capital Group Company
Other employees you can reach at midlandcredit.com. View company contacts for 2129 employees →
VB
Vimal Bafila
Colleague at Midland Credit Management, An Encore Capital Group CompanyGurugram, Haryana, India
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IA
Ilan Arazi
Colleague at Midland Credit Management, An Encore Capital Group CompanyHeredia, Costa Rica
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CM
Christopher Mccauley
Colleague at Midland Credit Management, An Encore Capital Group CompanyRoanoke, Virginia, United States
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SH
Samantha Hughes
Colleague at Midland Credit Management, An Encore Capital Group CompanyBedford, Virginia, United States
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SJ
Sakshi Jaiswal
Colleague at Midland Credit Management, An Encore Capital Group CompanyDelhi, India
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GN
Grettel Noguera
Colleague at Midland Credit Management, An Encore Capital Group CompanyCosta Rica
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NH
Nicole Ham, Cbp
Colleague at Midland Credit Management, An Encore Capital Group CompanyPhoenix, Arizona, United States
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JS
Jonathan Speed, Mba, Pmp
Colleague at Midland Credit Management, An Encore Capital Group CompanySan Diego, California, United States
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SK
Santu Karki
Colleague at Midland Credit Management, An Encore Capital Group CompanyDelhi, India
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RM
Roger Morgan
Colleague at Midland Credit Management, An Encore Capital Group CompanyValley Center, California, United States
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Vimal Bafila
Colleague at Midland Credit Management, An Encore Capital Group CompanyGurugram, Haryana, India
View →
IA
Ilan Arazi
Colleague at Midland Credit Management, An Encore Capital Group CompanyHeredia, Costa Rica
View →
CM
Christopher Mccauley
Colleague at Midland Credit Management, An Encore Capital Group CompanyRoanoke, Virginia, United States
View →
SH
Samantha Hughes
Colleague at Midland Credit Management, An Encore Capital Group CompanyBedford, Virginia, United States
View →
SJ
Sakshi Jaiswal
Colleague at Midland Credit Management, An Encore Capital Group CompanyDelhi, India
View →
GN
Grettel Noguera
Colleague at Midland Credit Management, An Encore Capital Group CompanyCosta Rica
View →
NH
Nicole Ham, Cbp
Colleague at Midland Credit Management, An Encore Capital Group CompanyPhoenix, Arizona, United States
View →
JS
Jonathan Speed, Mba, Pmp
Colleague at Midland Credit Management, An Encore Capital Group CompanySan Diego, California, United States
View →
SK
Santu Karki
Colleague at Midland Credit Management, An Encore Capital Group CompanyDelhi, India
View →
RM
Roger Morgan
Colleague at Midland Credit Management, An Encore Capital Group CompanyValley Center, California, United States
View →
2 education records
Vikash . education
Master'S Degree, Mca
Bachelor'S Degree, Mathematics And Geography
FAQ
Frequently asked questions about Vikash .
Quick answers generated from the profile data available on this page.
What company does Vikash . work for?
Vikash . works for Midland Credit Management, an Encore Capital Group Company.
What is Vikash .'s role at Midland Credit Management, an Encore Capital Group Company?
Vikash . is listed as Team Lead – IT Operations and Support at Midland Credit Management, an Encore Capital Group Company.
Where is Vikash . based?
Vikash . is based in West Delhi, Delhi, India while working with Midland Credit Management, an Encore Capital Group Company.
What companies has Vikash . worked for?
Vikash . has worked for Midland Credit Management, An Encore Capital Group Company, Freelance, All Pc Support, Computer Links, and Mbd Alchemie Priv Limited.
Who are Vikash .'s colleagues at Midland Credit Management, an Encore Capital Group Company?
Vikash .'s colleagues at Midland Credit Management, an Encore Capital Group Company include Vimal Bafila, Ilan Arazi, Christopher Mccauley, Samantha Hughes, and Sakshi Jaiswal.
How can I contact Vikash .?
You can use AeroLeads to view verified contact signals for Vikash . at Midland Credit Management, an Encore Capital Group Company, including work email, phone, and LinkedIn data when available.
What schools did Vikash . attend?
Vikash . holds Master'S Degree, Mca from Subharti University.
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