Vikas Jain Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Lead, inspire, and mentor a team of business analysts, developers, and QA’s located throughout the US, Canada, India, Hongkong, Singapore, Philippines, Labuan, and Thailand to implement a Global IFRS-17 solution for a.
• Collaborate with project team members to develop a detailed project plan for an assigned body of work
• Construct the Work Breakdown Structure for a project
• Report status of plan, and track change controls… Show more
• Report status of plan, and track change controls, risks, and issues for that plan
• Maintain and monitor the execution of the project plan and/or assigned action plan(s)

• Lead, inspire and mentor a team of product managers, product owners, user experience and business analysts
• Ensure product definitions meet and exceed immediate and long-term business, customer, and market expectations
• Analyze product, customer, competition, and market data to identify and define new product opportunities, extensions and enhancements to existing products, and applications of technology to new markets
• Manage feature enhancements, evaluating the impact of quality on… Show more
• Manage feature enhancements, evaluating the impact of quality on a product, and ensure high quality and satisfying experience for our customers
• Develop features, functions and requirements that drive a great product experience and high value for our customers

Toronto, Canada Area

• Lead the clients and the base product requirements.
• Held meetings with various stakeholders and subject matter experts from policy, claims, billing, and document teams to gather and document the requirements, all through the policy life cycle including quote, new.
• Identified and recommended areas of improvement in the accounting module/department to gain efficiencies, reduced costs and helped in the development of new processes… Show more Lead the clients and the base product.
• Identified and recommended areas of improvement in the accounting module/department to gain efficiencies, reduced costs and helped in the development of new processes especially in areas of Billing (Direct Bill and.
• Assisted with project management by managing expectation to help the client to distinguish between needs and wants.
• Documented, researched, and assisted with the resolution of issues throughout the development cycle.

• Liaised with Sales to ascertain the project scope and high-level requirements.
• Demonstrated and configured the FINEOS’ sales build.
• Worked with the senior project managers to estimate and plan the requirements gathered, configured solutions and requirements managed for the project and closely tracked against that plan.
• Advised best practice and risks associated with non- adherence to key project stakeholders (PM’s, TC’s, Customer Account Managers etc.)
• Managed client’s… Show more Liaised with Sales to ascertain the project scope and high-level requirements.
• Managed client’s expectations of the FINEOS delivery.

• Elicited requirements using interviews, document analysis, requirements workshops, JAD (Joint Application Design) sessions, business process descriptions, use cases, scenarios, business analysis, task and workflow.
• Critically evaluated and analyzed information gathered from multiple sources, reconciling conflicts, decomposing high-level information into details, abstracting up from low-level information to a general.
• Critically evaluated and analyzed information gathered from multiple sources, reconciling conflicts, decomposing high-level information into details, abstracting up from low-level information to a general.
• Documented functional and non-functional requirements
• Validated requirements by obtaining sign-offs from various stakeholders and subject matter experts
• Documented, researched and assisted in the resolution of issues throughout the software development cycle

• Participated in the requirement definition for the implementation of a large scale enterprise policy and billing systems (SERVICE Plus systems)
• Held meetings with various stakeholders and subject matter experts from policy, claims, billing and document teams to gather and document the requirements, all through the policy life cycle including quote, new.
• Validated requirements by obtaining sign-offs from various stakeholders and… Show more
• Validated requirements by obtaining sign-offs from various stakeholders and subject matter experts
• Reviewed vendor base functional specification documents including Use Cases, Process Flow Diagrams, High Level Requirements (HLR’S), High Level Designs (HLD’S) to ensure consistency with Allstate requirements
• Identified and documented gaps between the vendor base specification and Allstate requirement specification

• Handled various accounts of suppliers (Accounts payable/receivable duties)
• Processed receivable and accounts payable cheques
• Analyzed processes and system deficiencies for the accounting department
• Made recommendations to the Management which were successfully adapted by the company

• Handled various accounts of suppliers (Accounts payable/receivable duties)
• Processed receivable and accounts payable cheques
• Analyzed processes and system deficiencies for the accounting department
• Made recommendations to the Management which were successfully adapted by the company

B.Sc., Physics, Zoology, Botany

Advance Certificate In Project Management, Project Management & Business Analysis

Masters Certificate In Project Management, Project Management

Diploma In Computer Programming & Application, Computer Programming