Vikas Kalher Email & Phone Number

Charkhi Dadri, Haryana, India

Government Job - Haryana State (Electricity Board)

Gurgaon

New Delhi Ncr

 Desktop/Hardware/Software/Network Support –• Assembling & Disassembling of PC.• Installation of Microsoft Windows XP, 7, Vista. Server etc.• Handling Customer Call Hardware & Network related Issues.• Local & Network Printer configuration and trouble shooting.• Internet access setting Issues with sending and receiving mails. • System Backup & Outlook Backup Installation Window & Server 2008.• Customer Query Handling via Remote Desktop, Ammy or Team Viewer.• Manage Remotely installation of Antivirus, Other Software directly from server via Online Network.• Day & day Formatting Laptop & Desktop• Supervise technical maintenance of the Network devices, Servers, PCs, and other equipment.• Troubleshooting of Hardware like (Motherboard, Display, Hard Disk, SMPS, Processors, DVD). • Handling more than 100 (PCs, Laptops, Servers Systems) on different client sites. Handling Kaspersky Antivirus server.  E-Mail – Working on Installation, Configuration, Maintainance, Backup, Troubleshootings of diffrent mail clients application – i. Outlook Express in Windows XP.ii. Windows Mail in Windows Vista.iii. Live Mail in Windows 7.iv. Microsoft Office Outlook 2003, 2007, 2010. Server - Basic works on diffrent server – i. Exchanger Server – For Microsoft outlook Exchange Mail.ii. ERP Server – For Server Based Software.iii. Database Server – iv. KAV Server – Anti Virus Server. (Kaspersky)v. NAS Server – Backup of All Server.vi. Tally server – For Account & Tally software.Manage Remotely installation of Antivirus, Other Software directly from server. Handling Kaspersky Antivirus server.

Delhi / Ncr

Software, Desktop, Networking Support installation troubleshooting maintenance technical support helpdesk,• Installation, configuration of CORE STOCKY Retail software in the Computer Systems of the Retail consumers, Distributors of the PARLE, LOREAL and other companies.• Works on Remote Desktop, Team Viewer, Go To Assist, Net Meeting to troubleshoot & solve the technical problems in the software of the users.• Installation of SQL Servers.• Upload, download, Import ,Export Data of the cutomers in the software and give the whole operating training of the CORE STOCKY software to customers/Distributors.• To Create & Configuration Bill Designing Template, TAX Configuration, Sales summary Reports, Retail Master Data, Delivery Routes, Sales routes, Purchase invoice details of distributor, Product details etc. Creation in Software.

Bhiwani

Symantec Anti Virus Installation, Updation & Other Anti Virus Support, Desktop Support Services in Bank.• Handling Symantec Anti-Virus Support Service of more than 50 Branches of Haryana Gramin Bank.• Give the L1/L2 Technical Support to entire users.• Troubleshooting & Update Daily Anti-Virus of all PC from Server.• Installation of new Desktops, Install Finacle (Bank Software) User, Attach Printer & Sharing, Attach Scanner HGB Branches.• Working on Remote Connection Tools like Team Viewer, Net Meeting for solve the Users problems in Bank.• Installation of software, Microsoft Operating System (Windows XP, 2000, Window 7, Vista, Windows Server etc).

Charkhi Dadri Area, India

Project in Punjab National Bank• Anti Virus Installation, Updation & Other Anti Virus Support, Desktop Support Services in Bank.• Handling Anti-Virus Support Service of more than 22 Branches of Haryana Gramin Bank.• Give the L1/L2 Technical Support to entire users.• Troubleshooting & Update Daily Anti-Virus of all PC from Server.• Installation of new Desktops, Install Finacle (Bank Software) User, Attach Printer & Sharing, Attach Scanner HGB Branches.• Working on Remote Connection Tools like Team Viewer, Net Meeting for solve the Users problems in Bank.• Installation of Microsoft Operating System (Windows XP, 2000, Window 7, Vista, Windows Server etc).

Charkhi Dadri Area, India

• Administrating & Troubleshooting the Windows related Problems. • Solve the Problems of users of any Hardware, Networking & Software related.• Give the L1/L2 Technical Support to entire users.• Install & Configure the Local & Network Printer, Scanner, Data Transfer.• Works on Remote Connection Tools like Team Viewer, Net Meeting to solve the Users problems.• Installation of Microsoft Operating System (Windows XP, 2000, Window 7, Vista, Windows Server etc).

• To Make Project Reports, Letter Typing, Data Entry, Work in MS Word, MS Excel, Internet Access, Email, Printing, Scanning, File Transfer Work in Team Viewer Software.

Mca, It Software Technology

Master of Computer Application

Bachelor Of Computer Application, It, A

3 Years Polytechinc Diploma In It, It

Activities and Societies: Sports, Racing, Crickets

10+2, Senior Secondary

10, Matric