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Vikas Kumar Mishra is listed as Customer Experience With High-volume Management Experience of 8 years | Edtech | I help in Business Development and operations | Administration | Operations based in New Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Vikas Kumar Mishra.
Vikas Kumar Mishra previously worked as Operations Executive at Space Technology & Education Pvt Ltd and Senior Admissions Counselor at Nulearn. Vikas Kumar Mishra holds Bachelor Of Commerce - Bcom, Mathematics from Mahatma Gandhi Kashi Vidyapeeth.
Customer Experience Associate with 7+ years of experience in support and handled domestic as well international clients over the call, chat and e-mail.I have also worked in operations to manage and customise the outputs as per the business requirements as well as worked as a business development (Sr. Admission counsellor) for the Revenue generation of the organisation.Maintained 95% of customer satisfaction and recognised with a title of employee of the month twice.
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New Delhi, Delhi, India
I am handling the operations of the EdTech part (iAstronomer club) of the organization.Handling the backend operations and coordination part as well as handling the execution part of the different plans related to the product delivery of the organization in schools, events
New Delhi, Delhi, India
Explaining the candidates about the course, content and benefits.Meeting monthly sales target with a focused and dedicated approach.Maintaining reports for daily, weekly and monthly activities and analysing data to find the solutions.Building relation with potential clients to create new business opportunities.
Noida, Uttar Pradesh, India
Client and Vendor management.Handling the US based customer’s query via call, chat and email.Providing Technical support and service to the clients.Handling the documentation of the vendor and client agreements.
New Delhi, Delhi, India
Handling Marketing of Georgian's academy programme, was taking the responsibility to meet with different school officials and organise lectures for students and teachers at schools and coaching. Took the follow up on students feedback.
Gurugram, Haryana, India
Call the customer on real time basis.Understand the customer’s issue and help them with the ticketing.Meeting monthly target with a focused and dedicated approach.Maintaining reports for daily, weekly and monthly activities and analysing data to find the solutions.
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Vikas Kumar Mishra is listed as Customer Experience With High-volume Management Experience of 8 years | Edtech | I help in Business Development and operations | Administration | Operations.
Vikas Kumar Mishra is based in New Delhi, Delhi, India.
Vikas Kumar Mishra has worked for Space Technology & Education Pvt Ltd, Nulearn, Textrics, Georgians Academy, and Spicejet Limited.
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Vikas Kumar Mishra holds Bachelor Of Commerce - Bcom, Mathematics from Mahatma Gandhi Kashi Vidyapeeth.
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