Vikas Kumar Mishra personal email
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Customer Experience Associate with 7+ years of experience in support and handled domestic as well international clients over the call, chat and e-mail.I have also worked in operations to manage and customise the outputs as per the business requirements as well as worked as a business development (Sr. Admission counsellor) for the Revenue generation of the organisation.Maintained 95% of customer satisfaction and recognised with a title of employee of the month twice.
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Operations ExecutiveSpace Technology & Education Pvt Ltd Mar 2023 - Nov 2024New Delhi, Delhi, IndiaI am handling the operations of the EdTech part (iAstronomer club) of the organization.Handling the backend operations and coordination part as well as handling the execution part of the different plans related to the product delivery of the organization in schools, events -
Senior Admissions CounselorNulearn Oct 2022 - Feb 2023New Delhi, Delhi, IndiaExplaining the candidates about the course, content and benefits.Meeting monthly sales target with a focused and dedicated approach.Maintaining reports for daily, weekly and monthly activities and analysing data to find the solutions.Building relation with potential clients to create new business opportunities. -
Customer Success ExecutiveTextrics Jun 2021 - Oct 2022Noida, Uttar Pradesh, IndiaClient and Vendor management.Handling the US based customer’s query via call, chat and email.Providing Technical support and service to the clients.Handling the documentation of the vendor and client agreements. -
Executive CoordinatorGeorgians Academy Oct 2018 - Feb 2021New Delhi, Delhi, IndiaHandling Marketing of Georgian's academy programme, was taking the responsibility to meet with different school officials and organise lectures for students and teachers at schools and coaching. Took the follow up on students feedback.
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Outbound Sales SpecialistSpicejet Limited May 2017 - Oct 2018Gurugram, Haryana, IndiaCall the customer on real time basis.Understand the customer’s issue and help them with the ticketing.Meeting monthly target with a focused and dedicated approach.Maintaining reports for daily, weekly and monthly activities and analysing data to find the solutions. -
Reservations ExecutiveSpicejet Limited May 2017 - Oct 2018Gurgaon, Haryana, India
Vikas Kumar Mishra Education Details
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Mathematics -
Sunbeam AcademyB
Frequently Asked Questions about Vikas Kumar Mishra
What is Vikas Kumar Mishra's role at the current company?
Vikas Kumar Mishra's current role is Customer Experience With High-volume Management Experience of 8 years | Edtech | I help in Business Development and operations | Administration | Operations.
What is Vikas Kumar Mishra's email address?
Vikas Kumar Mishra's email address is vi****@****ail.com
What schools did Vikas Kumar Mishra attend?
Vikas Kumar Mishra attended Mahatma Gandhi Kashi Vidyapeeth, National Institute Of Open Schooling, Sunbeam Academy.
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Vikas Kumar Mishra
Operations Manager & Recruitment Specialist | Dynamic Team Leader |Vendor Management | Seeking Collaboration In It,Manufacturing, Automobile,Electronic ,Power & Energy,Healthcare Sectors For Employment Solutions | HiringPune
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