Vikas Mathad Email & Phone Number

Fueling business growth through strategic pre-sales and solutioning is my expertise. I thrive on crafting innovative solutions that transform processes and drive efficiency. As a delivery lead and Group Manager at Concentrix, I lead a team of Business Analysts in crafting innovative solutions that transform customer experiences, streamline processes, and drive efficiency.I actively engage in pre-sales and solutioning stages, collaborating with clients to understand their unique needs and tailor our offerings to achieve:1) Enhanced customer experiences: I focus on designing solutions that improve customer satisfaction, reduce friction points, and create a more engaging journey.2) Process reengineering: By analyzing workflows and identifying bottlenecks, I help implement targeted reengineering initiatives that enhance efficiency and agility.3) Increased process efficiency: Leveraging automation and intelligent solutions, I drive process improvements that optimize performance and free up valuable resources.As a seasoned delivery lead, I have a proven track record of bringing solutions to life on time and within budget. I believe in building strong relationships with clients and stakeholders, ensuring clear communication and collaboration throughout the entire project lifecycle.By combining my expertise in pre-sales, solutioning, and delivery, I create impactful solutions for clients and drive measurable business results.

Listed skills include Requirements Gathering, Requirements Analysis, Data Analysis, Data Mining, and 13 others.

• 

  Bangalore University

  Commerce, Accounts