 Performance-driven Manager having in depth Knowledge of banking business development operations, Profit Management, Operations Management, Customer Relationship Management, and Team Management, ensuring compliance to all administrative matters.  Adept in handling wide range of Banking Operations, Sales Budget, Delear Management & Development, Customer Relationship Management, New customer Acquisition, Customer Service, complaint management, Audit & Compliance, Cash Management and other banking operations. Efficient and timely delivery of services to customers as well as effective resolution of queries & offer various retail banking products/services in line with wealth management strategies for clients.  Good with strategies and business numbers with ability to liaise and relate to people across all hierarchical levels. Expertise in devising banking systems & procedures and contributing towards improved financial performance, heightened productivity and enhanced internal controls.  Recognized for taking on initiatives, coordinating, planning & implementing innovative strategies as a part of revenue building & banking business development effort. A proactive leader and planner with expertise in team management, guidance, and productivity optimization.