Vikas Mulchandani Email & Phone Number

India

Promoted to Senior Project Manager from Project Manager

Nagpur, Maharashtra, India

Perficient, Inc. is a global digital consultancy. The company's efforts include enterprise mobile applications, creative services, marketing, digital strategy Internet of Things, information technology, management consulting, custom development, and platform implementations.

Nagpur, Maharashtra, India

Bloom Consulting services is a product development company with clients mainly in Singapore and India. The company is in the development of web and mobile based applications. My current job profile is:• BA-PM role of managing team of developers and testers• Eliciting requirements from the client• Scoping out the changes and preparing wire frames and mock-ups• Creating documents like SOW, BRD, User Manuals, etc• Based on the BRD creating estimates• Delivery Timeline creation in Agile Methodology• Managing Client Communication• Doing KT to the team for the development and testing• Functional testing• SDLC (Waterfall, Agile, Agile Scrum)

Nagpur, Maharashtra, India

Nagpur Area, India

OfficeBox Software is a cloud-based ERP product development company from Nagpur. The company develops ERP system for SME’s, Distributors and C&F agencies. My profile as a Business Analyst was to handle customer sites and managing ERP customizations as per client’s operations. The development was done on .NET framework in agile methodology. The major responsibilities in my job profile were: • Eliciting requirements from the customers • Detailing specifications and converting them into user stories • Functional designing creating application Prototypes and screen mock-ups • Functional testing of requirements • Implementation on customer sites • Preparing SOP’s and SRS documents

Project Objective• Changing consumer printer preference for home printing and design a sales pitch for HP’s new range of affordable home printers at the retail level• To study the effect of Refills and Compatible toner cartridges on the sale/preference of Original HP toner cartridges. How can HP get these customers to buy original.

Nagpur Area, India

• As a Customer relationship Executive - to be the first line of contact for the patients who were interested in getting their surgeries done from India. Work involved customer management through email and phone calls. Making logistic arrangements for the patients and being a link between the patient and the hospital.• As a Business Development manager - to handle the advertising and marketing activity of the company in Nigeria. The advertising was done in newspapers and on the business development front to do direct tie ups with doctors and hospitals for patient referrals.

Pune Area, India

Job profile :• Responsible for taking care of the teams targets in terms of call time, quality assessment and external surveys.• Focusing on the bottom quartile advisors and helping them to get the performance up.• Maintaining constant growth in team performance and morale• Conducting training sessions and refreshers• On the floor support to current teams and new joiners• Coaching• Handling escalation calls.• Coordinating with the repairs and logistic services to support a constant support.

Mba, Marketing

Bachelor Of Commerce (B.Com.), Commerce

11Th And 12Th, Science

Education record