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San Jose, California, Us

San Jose, California, Us

San Jose, California, Us

Zscaler is an exciting, high-growth technology company headquartered in San Jose California. As the most innovative firm in the $35 billion security market, the company is focused on bringing cloud computing to Internet security.I began in Marketing Operations as a Automation & Operations Executive, got promoted to the position of Lead and successfully transitioned into a Manager Marketing Operations where my primary function is to supervise and facilitate the execution of Worldwide Demand generation activities via a team which comprises of Lead Generation Reps, Web Developers, Marketing Automation, Reporting and Analytics, Database Enrichment Executives etc. Deeper insights into my core responsibilities are as follows:o Responsible for Demand Generation Activities, Marketing Automation, Campaign Management, Project Management, Lead Nurturing, Lead Scoring, Lead lifecycle,CRM (Salesforce) -Integration Profiling & Segmentation, Data Management and Website Analytics.o Salesforce admin and power user of Salesforce reporting, dashboards, customization, workflows and user administration.(To better explain my 3 core function areas of Campaign Management , Marketing Automation & Project Management , they are described below in detail as separate roles, however all three of them together formed my main responsibilities as a Manager Marketing Operations & Automation).

San Jose, California, Us

Campaign Managemento End-to-End Campaign Management which includes kick off call with sales and leadership before the start of every campaign, getting the assets quality assessed from the team and setting the campaign live on time.o Making sure the campaign is running at par with the expectations and making the necessary tweaks here and there based on self-judgment to get the maximum ROI.o Enable clear visibility of campaign engagement metrics using dashboards and reports in Marketo & Salesforce.o Integration of various marketing tools, sales tools and other platforms - SFDC, Marketo, Hoovers, Rainking, Discover.org, Brighttalk, Webex, GoToMeeting, Brightedge, Google Adwords, Territory assignment and many more.Automation:o Work with key sales and marketing stakeholders to design, manage and execute automated marketing campaigns and programs such as Lead Nurturing and trigger-based campaigns. Campaign execution tasks include creation of email/landing pages/templates, WebEx integration, Web form templates and Marketo SFDC Sync.o Administer the Marketo platform by managing the lead scoring rules, data cleaning, new custom fields and lead dispatch map.o Support outbound email strategy, planning and execution, including day to day execution of email campaigns.o Develop and execute strategies to maximize and optimize our contact database, implement data quality enrichment and normalization programs.

San Jose, California, Us

o Sound knowledge in Project management, good understanding of processes and involved in project initiation to closure.o Resource management and planning: Decomposing all deliverable's and assigning to individuals prior to beginning work on a project. Setting up a baseline schedule and resource plan based on planning package estimates. o Liaise and coordinate with other teams such as the Web Team , Sales , Sales Operations , Field Marketing Teams to deliver common projects. o Ensuring timeliness and quality of team deliverable's to include campaign counts, reports, change requests and proposals.

San Jose, California, Us

Lead a team of 15 Account Development Reps that supported various functions like Global Lead generation & Account development, Partner provisioning and also helped other cross functional teams to grow.o Responsible for filling seats for webinars, webcasts and field events by getting the team to cold call the IT stakeholders of various companies.o Monitored & reported on standards & performance targets.o Coordinated with Quality Analyst to ensure superiority in work standards.o Recruitment & Training: - Played a key role in recruitment of new staff - Mentored and trained junior and new staff and created a positive working environment. - Identified training requirements and designed the training module

San Jose, California, Us

Account Development repo Called IT stakeholders across US & Canada for online events.o Worked on Lead generation, Qualification and Contact Discovery Projects whilst working on tools like Salesforce.com, Jigsaw, Lead411 etc .Managed Zscaler's SMB relationship all across US and Canada.o Reached out to prospects and positioned Zscaler solutions.o Scheduled and presented one on one demos for SMB prospects, providing a deep dive into the Product features and benefits.o Worked with Partners to close the deals.

Mohali, Punjab, In

Headquartered in New York, NY IDS provides Engineering & Design, Software Services, Legal Process Outsourcing, Healthcare and BPO Solutions to its clients around the world.Worked in a total of 3 different processes of Lead Generation belonging to Secure Computing, Cipher Trust & McAfeeo Called IT stakeholders across US & Canada for online events.o Contacted and booked prospects for one-on-one product marketing demo’s.o Worked as an acting Quality Analyst by auditing calls and processing registrations as per the prevalent norms.Zscaler - Jan 2010 to Dec 2010 Working as Account Development Rep - Responsible to Generate leadAccount Development repo Called IT stakeholders across US & Canada for online events.o Worked on Lead generation, Qualification and Contact Discovery Projects whilst working on tools like Salesforce.com, Jigsaw, Lead411 etc .

Headquartered in Calabasas, California ,Harbor Freight Tools (Process outsourced to Info Vision) is a privately held discount tool and equipment retailer, which operates a chain of retail stores as well as a mail-order and eCommerce business. o Received calls to receive and process Orders for various tools like solar panel, generators , water pumps etc o Processed Warranty Registrations.

Mohali, Punjab, In

o Tele-Sales for UK campaign for a company named Phones Unlimited, and sell internet and telephone packages.o Received many certificates as the best tele sales agent on the floor during my employment.

10+2, Commerce

Bachelor Of Arts - Ba