Vikas Singh (Mba, Csm, Cspo) Email & Phone Number

Boston, Ma, Us

Marlborough, Ma, Us

Business Process/System ManagerRole: Oversee and optimize complex business operations, ensuring efficiency and minimizing downtime.Key Responsibilities: o Manage and support systems for Operations and Manufacturing in multiple locations.o Implement innovative automation solutions to drive cost savings and efficiency.o Conduct process optimization to improve performance and productivity.Achievements: o Delivered over $15 million in annual savings through process improvements and automation.o Enhanced customer satisfaction by streamlining communication and delivery processes.o Implemented scalable solutions that support a $15 billion operation.Product ManagementRole: Drive product strategy and development to meet evolving customer needs and deliver significant value.Key Responsibilities: o Define product vision, roadmap, and goals.o Collaborate with cross-functional teams to bring products to market.o Manage product lifecycle, including feature prioritization and development.o Gather customer feedback to inform product improvements.Achievements: o Delivered over $15 million in annual value through product innovations and optimizations.Skills and Competencieso Technical Expertise: Deep understanding of business systems and processes, focusing on automation and optimization.o Strategic Thinking: Ability to define and execute product strategy and vision.o Leadership: Experience leading and managing cross-functional teams.o Problem-solving: Proven ability to address complex challenges and find innovative solutions.o Customer Focus: Strong commitment to understanding and meeting customer needs.o Financial Acumen: Demonstrated ability to drive cost savings and improve profitability.

Marlborough, Ma, Us

In this ongoing position, I oversee and optimize project portfolio management processes to drive efficiency and ensure project success.Key Responsibilities: o Implement a standardized project governance framework to align and support the project portfolio.o Provide ongoing training and development for leadership and management teams.o Establish resource capacity management, risk management, and project communication plans.o Facilitate effective escalation and resolution processes to minimize project disruptions.Achievements: o Implemented a project prioritization process that increased efficiency by 25% and project success rates by 15%.o Developed a PMO model that has been successfully adopted by other organizations within the company.o Supported the delivery of high-value projects totaling over $10 million annually.o Doubled the project portfolio while prioritizing projects with the highest business value.Skills and Competencieso Strategic Leadership: Ability to define and implement effective project management strategies.o Change Management: Expertise in managing organizational change and resistance.o Project Portfolio Management: Deep understanding of project portfolio management methodologies and best practices.o PMO Development: Proven ability to establish and develop high-performing PMO teams.o Customer Focus: Strong commitment to understanding and meeting stakeholder needs.o Resource Management: Effective management of project resources, including people, budget, and time.o Team Building: Ability to build and develop high-performing project teams.o Risk Management: Expertise in identifying, assessing, and mitigating project risks.

Marlborough, Ma, Us

In this ongoing position, I'm a strategic thinker and operational powerhouse with a passion for turning complex challenges into rocket-fueled solutions. - Orchestrated a strategic initiative that resulted in a $30 million increase in revenue by implementing a postponement program, optimizing manufacturing processes, and significantly reducing lead times.- Directed a supply chain optimization and product rework program that led to annual savings of over $5 million through a reduction in scrap.- Enhanced departmental efficiency by 10% through data-driven automation and strategic reallocation of human resources.- Assembled and mentored a cross-functional team of diverse professionals, fostering a culture of innovation and attracting top talent.- Championed a comprehensive Continuous Improvement program, establishing a five-year roadmap to enhance productivity and ensure regulatory compliance.- Successfully transitioned legacy systems into high-impact solutions by presenting compelling return on investment analyses and future projections to gain executive support.I'm passionate about driving business growth through smart project management, innovation, and team leadership.

Marlborough, Ma, Us

I'm a proven business transformer with a knack for scaling capabilities, streamlining operations, and fostering cross-functional collaboration. Throughout my career, I've: - Guided IT and business teams on a $100M+ multisystem integration program, developing a robust validation strategy that ensured standardization and data integrity.- Championed the Emerging Market Initiative, identifying and tackling knowledge transfer challenges while leveraging cultural diversity for better outcomes. - Spearheaded the company-wide adoption of a PMBOK-based SDLC methodology, leading to streamlined project management and improved delivery efficiency.Additional Experience:Business Analyst, Armstrong Technologies, Danbury, CT

Bridgeport, Ct, Us

Taught master 's-level courses, specializing in Communication and bio-medical domains. Pioneered new courses like Satellite Comm. & Nanomedicine, transforming the department curriculum.

Hartford, Ct, Us

•Conducted user interviews, gathered requirements, and analyzed the requirements for the new solution.•Researched the existing international process and aligned the system in compliance with the HIPAA regulations.•Well versed with Sale, Premium and Claim processing of Insurance Case from Quoting to finalizing, including claim review, identifying claims processing problems, their source and providing alternative solutions•Supported the SDLC/RUP to bridge the gap between business requirements and technical solutions and ensure that technical designs/solutions meet functional specs and requirements.•Prepared and presented project deliverables to the appropriate management for project review throughout the development life cycle.•Presented the status of the project to clients every month and highlighted changes made in requirements and gathered any new requirements.•Interacted continuously with developers and QA team to maintain schedules for release, bug fixes and other issues related to the application. Worked with QA team to create test plans and test cases •Used MS Project Server to prepare project plans and documents.•Reviewed, provided input, and approved the creation of test plan and test results.•Partnered with business stakeholders to define user acceptance criteria and conducted/coordinated UAT.

Marlborough, Ma, Us

•Reverse Engineered the live system to find GAPs•Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.•Ensured cGMP and compliance requirements (21 CFR Part 11, 21 CFR Part 820 and ISO13485) are met and/or exceeded on designated activities. •Developed business Use Case using UML and Business Process Models using MS Visio for new product functionality after conducting requirements elaboration sessions with client teams. Worked with internal product management teams. Ensure that the product, client and 3rd party teams were in agreement with the requirements.•Developed the Test Cases and Test Scripts to test the requirements.•Documented the Software System Requirements (SSR) and Business Process Requirements (BPR) for GCS Run Team and SAP BW Team.

Bloomfield, Ct, Us

•Aided in coordination and development of project requirement gathering and documentation using MS Word and MS Excel. Worked on PPR, Project, Process and Requirements (Ready to Install domain , Benefit sub group)•Conducted meetings for risks associated with the projects (Risk Engineering), detailed/high level review sessions, team organization to derive and execute action plans to meet required deadlines. •Prepared Business Process Models, followed UML based methods using MS Visio to create Use Case Diagrams, Activity Diagrams, and State Chart diagrams.•Ensured that the system being developed is Six Sigma (6σ) compliant and the defects/bugs at the time of Go-Live are at the minimum if not totally eliminated.

Bridgeport, Ct, Us

Taught Analog and Digital Electronics Lab.

Master Of Business Administration - Mba

Certificate, Business Management Essentials

Product Strategy

Graduate Certificate, Operations, Logistics, And Supply Chain Management

Graduate Certificate, Project Management

Master Of Science - Ms, Electrical, Electronics And Communications Engineering

Be, Instrumentation & Control

Aissce, Science