# Drive revenue and market growth within life science vertical. # Own RFP/RFI solution strategy, build delivery approach, and devise deal pricing structure. # Create and articulate compelling value propositions as well as ROI and business cases. # Collaborate with Microsoft account team and solution specialists to devise joint go-to-market (GTM) strategy for strategic customers. # Maintain robust sales pipeline and prepare and deliver business reviews to leadership. # Spearhead weekly sales governance meetings with solution team to review opportunities. # Serve as customer advocate within TCS, expediting sales cycle and build a custom-tailored approach aligned with the customer ask.

# IT Business Relationship Manager for fortune 100 manufacturing conglomerate corporation headquartered in Charlotte, North Carolina# P&L responsible for $20MN Enterprise IT portfolio # Responsible for identifying key customer stakeholders, building lasting relationships, leveraging the TCS ecosystem of the functional domain and technical capabilities, and strategic consulting practice to develop custom solutions that address the customer's business and technology problems# Own the opportunity lifecycle from Prospecting-Evaluate-Proposal-to final Closure# Guide the delivery team with solution delivery, align technical teams, and collaborate with all stakeholders involved to ensure fulfillment of all customer commitments # Focus on business value realization, and end-customer satisfaction, and foster the culture of continuous improvements and innovation# Build the account sales plan including large transformation to small near-term immediate opportunities, relationships required, secure the investments required in the sales cycle, execute PoC and discovery workshop with customers, etc

# Delivery Manager for 250+ team portfolio with revenue of $12MN for Fortune 100 manufacturing company# Led the Managed Services transition for 100+ Enterprise IT Applications spanned across HR, Legal, Finance and corporate collaborations business functions in 100 days with team size of approx. 100 associates across US and India# Oversee multiple build projects of team/SMEs, developed internal/external relationships, established a cross-team partnership# Introduced lean management principals in application RUN operations program to improve SLAs, business KPI and CSAT# Developed key procedures, program management standards, and weekly/monthly governance to enable full project lifecycle support and ensuring availability of these scalable processes for subsequent application onboarding in RUN and BUILD programs# Led the continuous improvement initiative across the program to bring down the operations cost and improve the customer experience. ~$700K (hard + soft savings) and 10% CSAT improvement in a year# Successfully developed and managed communication to executive steering committee members on key projects progress, scope, risks, priorities, SLA and KPIs# Managed and coached direct report of over 15 onsite and offshore resources in the Program Management as well as in key leadership behaviors

# Set up a formal Pre Sales function at account relatioship level# Provided pre-sales technical support to sales account managers throughout the sales cycle to achieve business objectives# Analyze customer business needs to build a very contextual solutions in liaision with various technology CoE and functional practice across the organization

# Led a team of around 50+ IT resources, spread across US and India managing the PeopleSoft HCM Application Support and Build portfolio for USA based industrial manufacturing leader# Responsible for HR technology portfolio including Recruitment, Workforce administration, Benefits, Compensation, Performance Management, Payroll and Learning Management# Represented the HRIT team in business requirement discussions, planning the upcoming AOP projects, resource management and delivery governance# Lead Build 10+ Projects every year with approx value of $3MN# Led the CRITICAL outages on tech bridges, coordinate with internal IT teams and third party stakeholders to expedite the issue resolution# Driven the continuous improvement initiatives across the program to optimize the support team by fast track implementation of ticket reduction ideas and streamling the processes# Planned and managed the biweekly minor and monthly major HR IT code deployment releases # Ensured delivery excellence across all build projects with focus on Quality, On time Delivery and > 95% CSAT

# Managed 15+ members team to design, build, test and deploy PeopleSoft Enterprise Learning Management Solution for Large American Aeroplane Manufacturing Company# Accountable for overall work package build planning, resource assignment, test strategy and end user deployment with learning guides# Led the effort to design, "Keyword driven test automation framework in QTP" and automated entire functional test execution# Awarded Pride@Boeing award on successful completion of the program

# Selected to to be part of 3 members core team for a consulting engagement for an American multinational corporation that designs, manufactures, and sells Aeroplanes based in Seattle # Performed fit-gap analysis for HR Business Processes across different functions between existing HR IT Systems and PeopleSoft offerings# Demonstrated excellent work in documenting business requirements, leading fit gap analysis, as-is and to be business process designs, prototype demonstration and functional configuration

# Led team to implement PeopleSoft Learning Management Solution for India's No. 1 Private Life Insurance Company with more than 15,000 employees across country# Met the business objective to improve the learning management system adoption multi fold across the corporate functions, sales and marketing field consultants with auto enrollment, intuitive user interface for self enrollments in trainings and enforcing mandatory training for field insurance consultants# Participated in business requirement discussion, building functional requirement documents, Fit-gap analysis on out of box features, design of customized solutions and get the deliverables worked by the technical team

# Part of the Peoplesoft 7.5 HR to PeopleSoft HRMS 8.8 upgrade team# Responsible for Syntel's North America ADP Payroll Processing Module# Sucessfully led the business discussion on reconfiguring the ADP Interfaces, running the parallel payroll runs in 7.5 and 8.8, post run data analysis and resolving the discrepencies# Improved the ADP Payroll Interface processing by completely eliminating rework and 50% reduction in overall payroll cycle time for each pay cycle

# Developed an application in Visual Basic and Oracle database for Back Office operations of USA based Brand Experience Agency specialized in providing materials/equipments for exhibits and marketing events# Developed ActiveX Controls and Common functions libraries as a part of the development

# Being a Oracle Programmer worked on designing database tables, triggers and stored procedures for batch jobs