Vikas Virkar

Vikas Virkar Email and Phone Number

Mac Support Engineer L2 @ TeamLease Services Limited
Mumbai, MH, IN
Vikas Virkar's Location
Mumbai, Maharashtra, India, India
About Vikas Virkar

Senior Macintosh (Apple) Desktop Support with more than 12 years of experience in the IT industry.Strong Knowledge of Mac OS X, Mac & Windows troubleshooting.Advising on software or hardware upgrades.Install, upgrade and troubleshoot hardware and software systems.Provide support via phone, remote, and deskside.Software troubleshooting and problem-solving.

Vikas Virkar's Current Company Details
TeamLease Services Limited

Teamlease Services Limited

View
Mac Support Engineer L2
Mumbai, MH, IN
Website:
teamlease.com
Vikas Virkar Work Experience Details
  • Teamlease Services Limited
    Mac Support Engineer L2
    Teamlease Services Limited
    Mumbai, Mh, In
  • Nityo Infotech
    Senior Mac Support Engineer
    Nityo Infotech Nov 2023 - Present
    Andheri
    • Knowledge of Mac OS X 10.10.5 to Mac OS Sonoma 14• Installation of security application Symantec Antivirus, WSS Agent, DLP Agent, BigFix Client, FireEye Endpoint Agent• Configure Apple Desktop and Laptop for End user• Install FortiNAC Persistent Agent for office Wi-Fi access• Join Desktop and Laptop into Domain• Install and configure FortiClient VPN on Apple Laptop• Instal and configure Zscaler.
  • Inknowtech
    Senior Mac Support Engineeer
    Inknowtech Feb 2019 - Feb 2024
    Mumbai Area, India
    • Knowledge about providing end-to-end troubleshooting and issue resolution for internal and front-end Users on Mac and Windows. • Basic knowledge of Active Directory. • Performed all aspects of End user support. • Knowledge of Mac OS X 10.10.5 to Mac OS Ventura 13.3. • Support of mobile devices (iPhone, iPad, etc.) • Troubleshoot software and hardware issues, on Apple Mac OS, iOS, and Windows devices. • Knowledge about ticketing tool SMAX, Service now. • Extensive… Show more • Knowledge about providing end-to-end troubleshooting and issue resolution for internal and front-end Users on Mac and Windows. • Basic knowledge of Active Directory. • Performed all aspects of End user support. • Knowledge of Mac OS X 10.10.5 to Mac OS Ventura 13.3. • Support of mobile devices (iPhone, iPad, etc.) • Troubleshoot software and hardware issues, on Apple Mac OS, iOS, and Windows devices. • Knowledge about ticketing tool SMAX, Service now. • Extensive knowledge of troubleshooting in Mac OS X. • Knowledge of Crimping. • Encrypt Mac Hard Drive with FileVault. Show less
  • Experis It - A Manpowergroup Company
    Trainee- Desktop Support Executive
    Experis It - A Manpowergroup Company Jul 2016 - Feb 2019
    Mumbai Area, India
    Support for all Apple device like IMac, Mac Pro, MacBook Pro, MacBook Air Installation, Configure & troubleshooting hardware & software.Install and configure SGN Safeguard 7.0 & SGN 7.0.2Joining a iMac to Active Directory.
  • Techvantage
    Customer Support Engineer
    Techvantage Nov 2010 - Jun 2016
    Mumbai Area, India
    • Setup and configured Apple Desktop and Laptop.• Add apple desktop and laptop into the windows domain.• Support for all Apple devices like iMac, Mac Pro, MacBook Pro, and MacBook Air.• Configured local administrator user account.• Resolve the pop-up keychain issues on iMac.• Resolve Wi-Fi-related issues on Apple Desktop and Laptop.• Installation of Mac OS X Snow Leopard, Lion, Mountain Lion, Mavericks, and Yosemite.• Repaired and reinstalled software such as Mac OS… Show more • Setup and configured Apple Desktop and Laptop.• Add apple desktop and laptop into the windows domain.• Support for all Apple devices like iMac, Mac Pro, MacBook Pro, and MacBook Air.• Configured local administrator user account.• Resolve the pop-up keychain issues on iMac.• Resolve Wi-Fi-related issues on Apple Desktop and Laptop.• Installation of Mac OS X Snow Leopard, Lion, Mountain Lion, Mavericks, and Yosemite.• Repaired and reinstalled software such as Mac OS X.• Installed software such as Office for Mac, iWork, Adobe CS4, CS5, CS5.5, and CS6, and AdobeCreative Cloud.• Installation of Network Printer on Mac and PC. Show less

Vikas Virkar Education Details

Frequently Asked Questions about Vikas Virkar

What company does Vikas Virkar work for?

Vikas Virkar works for Teamlease Services Limited

What is Vikas Virkar's role at the current company?

Vikas Virkar's current role is Mac Support Engineer L2.

What schools did Vikas Virkar attend?

Vikas Virkar attended Shiviji University Kolhapur, Shivaji University, Kolhapur.

Who are Vikas Virkar's colleagues?

Vikas Virkar's colleagues are Rajeswari K, Dayananda Sagar M Dayanandsagar M, Harshvardhan Surdi, Shraddha Varadkar, Balwant Prasad, Ayaz Patel, Ashish Kumar Pal.

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  • Vikas Virkar

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  • vikas virkar

    Technical Support Engineer At Techvantage
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