Vikas Walia Email & Phone Number

Gurugram, Haryana, India

As a Sourcing Manager (APAC), I source strategic partners and manage relationships to create a Capacity Network brand and community - to meet growing demand of customer projects i.e., developing bespoke applications at the speed and cost of an off-the-shelf product by assembling reusable code and tailoring features to personalize per customer needs with support from our AI-powered platform & tools.- Relationship Management- Selection and Contract Negotiation- Performance Monitoring and Governance- Risk Management- Portfolio Management

Noida, Uttar Pradesh, India

As a Vendor Operations Manager for English Language Learning (ELL), managed relationships between business and content production vendors – print and digital by right sizing, negotiating rate cards, balancing onshore/offshore outsourcing, and ensuring appropriate governance in order to provide end-to-end support from demand to delivery.

Noida, Uttar Pradesh, India

As a Service Delivery Lead, responsible to setup a Service Delivery Team in India to support the increased need to outsource content services and optimize value from services received. Defined Frameworks for – Delivery & Risk Tracking, Escalation Management, Continuous Improvement, Business Continuity etc. Supported vendors to deliver successfully content services to all internal teams across global markets by following best practices and complying to a defined processes & tools.

Washington, District Of Columbia, United States

As a Functional QA Lead on a fast-paced Pega Marketing - Application Development, Changes, Maintenance project with a radio satellite client, represented QA function with internal/external parties. As part of Scrum team, worked with onsite Product Owners and participated in Sprint ceremonies, especially Sprint reviews/demo prior to release. Role included creation/review of test plans and test cases, and test cases for Functional, Regression, Integration, and UAT, as well as working with different teams to set up test data/environment, perform Systems Integration Testing.

San Jose, California, United States

As a Project Manager, led interactions with client leadership team to manage risks, changes, and conflicts on a SAP Hybris Application Development, Maintenance project with a medical equipment client. Prepared release/cut-over plans with the client’s IT Team, and performed testing prior to release. Collaborated with offshore development/test teams to introduce templates, metrics, and productivity improvements best practices for effective communication and estimation.

Noida, Uttar Pradesh, India

As an integral member of organization's think-tank, involved in several initiatives providing thought leadership in areas such as Project/Program Management, Account Management, Process/Operations Improvement, Capability Development, Team Management, and Business Development

Noida, Uttar Pradesh, India

As Manager- Content Migration, led and developed Content Migration Business Line. Worked directly with customer and partners to gather business requirements, understand stakeholders goals, and propose solutions that work. Streamlined operations to improve productivity and profit margins, by mentoring teams, defining processes, and introducing automation for consistent quality deliverable. Responsibilities included but not limited to - capability demos, proposal work, project planning and estimating, monitoring resources and budgets during project execution, controlling scope, change, and risks, closure etc.

Noida, Uttar Pradesh, India

As a senior member of the Content Migration Team, managed content conversion, publishing, migration projects using web technologies, proprietary and custom tools to overcome challenges/constraints of legacy and evolving platforms. Responsibilities included but not limited to - interacting with MS group owners on several content conversion, publishing, scrub/migration projects, training members to scale up, developing SOPs and assets (docs/tools) for consistency and speed, reviewing deliverable and plans to ensure quality outputs are delivered on time, all time, and all projects.

Noida, Uttar Pradesh, India

As a core member of the Content Migration Team, created, converted, published, and released content in various formats to various Microsoft channels/platforms. Responsibilities included but not limited to - creating and testing packages released on MS channels - MNP, MTPS, DMT, Arsenal, ICE, handling MSDN/TN content conversion/publishing work using MS’s content proprietary tools, working with platform experts to figure out solutions to problems in migrating content from source to target.

Noida, Uttar Pradesh, India

As a team member of the Software Development team, responsibilities included developing VBA macros, creating MSIs in Installshield, flash simulations, and modules for flagship product, development work on an ASP.NET based intranet site, testing database and functionalities to ensure each build released is bug-free and client ready, coordinating development/testing activities to ensure bugs are fixed and daily build is released.

Post Graduate Program In Business Analysis, Business Analysis

Post Graduate Diploma In Information Technology, Information Technology

Diploma From Niit Academy, Web Technologies

Advance Diploma In Marketing And Sales, Consumer Behavior And Managing Accounts

Bachelor Of Commerce - Bcom, Business Studies, Accounts, And Economics

Commerce, Business Studies, Accounts, And Economics

Post-Graduate Diploma In Book Publishing (Pgdbp), Publishing