Vikesh Sharma Email & Phone Number

Patna, BR, IN

Delhi, India

In my role as Operations Manager at Urvann, I led initiatives to optimize logistics costing, onboard new partners, and ensure a steady supply of high-quality plants. These efforts resulted in significant cost savings, increased efficiency, and improved customer satisfaction.

Gurugram, Haryana, India

Led blue collar fleet addition for Last mile project, implementing new programs like Ground Sourcing and Referral programs. Managed Supply Planning, P&L, and budget management, achieving revenue of 2.1 Cr. Built a network of 50 to 2000 fleet across the North & West region.

Gurugram, Haryana, India

In my role as Assistant Manager at Gigforce, I led the establishment of a Last Mile ground sourcing team, ensuring timely fulfillment of manpower needs for various clients. I coordinated closely with the ground team to manage daily fleet additions and retention updates, while also preparing and delivering reports to drive bottom line improvements.

Gurugram, Haryana, India

In my role as Operations Team Lead at OYO in Gurugram, Haryana, India, I oversaw the booking operations for OYO Weddingz/Events packages and conducted room audit operations for Smart properties nationwide. Collaborating with top consultants like KPMG and PWC, I implemented audit findings to enhance revenue assurance operations and maintained detailed.

Gurgaon, India

In my role as a Customer Support Executive at Canon India in Gurgaon, I provided prompt and professional assistance to customers through various channels, ensuring their satisfaction. I analyzed and resolved customer inquiries and complaints, escalating complex issues when necessary. Additionally, I demonstrated empathy and patience while troubleshooting.