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Vikgnesh Sampath Email & Phone Number

Regional Head- Customer Success at Freshworks
Location: Redmond, Washington, United States 8 work roles 5 schools
1 work email found @freshworks.com 1 phone found area 650 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email v****@freshworks.com
Direct phone (650) ***-****
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Current company
Freshworks
Role
Regional Head- Customer Success
Location
Redmond, Washington, United States
Company size
8874 employees

Who is Vikgnesh Sampath? Overview

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Quick answer

Vikgnesh Sampath is listed as Regional Head- Customer Success at Freshworks, a company with 8874 employees, based in Redmond, Washington, United States. AeroLeads shows a work email signal at freshworks.com, phone signal with area code 650, and a matched LinkedIn profile for Vikgnesh Sampath.

Vikgnesh Sampath previously worked as Regional Head- Customer Success (Americas) at Freshworks and Regional Manager - Customer Success ( South America) at Freshworks. Vikgnesh Sampath holds Pgpm, Business Administration And Management, General from Great Lakes Institute Of Management.

Company email context

Email format at Freshworks

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{first}.{last}@freshworks.com
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Profile bio

About Vikgnesh Sampath

With over 13 years of experience in SaaS and IT services, I am a customer success leader who delivers value and growth for customers across the globe and across verticals. I have a proven track record of managing and scaling customer success teams, developing and executing customer-centric strategies, and driving customer retention, advocacy, and expansion.As the Regional Head of Customer Success at Freshworks, I oversee a portfolio of $60M ARR , leading a team of 15+ CSMs and collaborating with cross-functional stakeholders to ensure seamless customer experience. My core competencies include hiring, coaching, and mentoring strong leaders, developing and tracking KPIs and data-driven initiatives, and building long-term customer relationships and loyalty. My mission is to empower customers to achieve their goals and leverage the full potential of Freshworks' products and solutions.

Listed skills include Team Management, Requirements Analysis, Pre Sales, Business Intelligence, and 18 others.

Current workplace

Vikgnesh Sampath's current company

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Freshworks
Freshworks
Regional Head- Customer Success
Redmond, WA, US
Website
freshworks.com
Employees
8874
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Company profile
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8 roles

Vikgnesh Sampath work experience

A career timeline built from the work history available for this profile.

Regional Head- Customer Success

Freshworks

Redmond, WA, US

Regional Head- Customer Success (Americas)

Current
Freshworks

San Mateo, California, US

Head the Americas region with 30+ CSMs Manage around $ 30 M ARR of accounts and 2400 LogosWork with leadership to come up with KPIs and drive results in the regionAct as a bridge between the product team and customersAct as a single point of contact for escalations and customer concernsDrive strategic initiatives in the region to increase customer product.

Jan 2022 - Present

Regional Manager - Customer Success ( South America)

Freshworks

San Mateo, California, US

Managed South America customer success team and portfolio of $12 M ARRInvolved in setting up and scaling the CS team by 3xActively involved in creating Annual Operation Plan, hiring, retention & engagement strategyManaged 40+ partners and 800 customers in the regions

Feb 2021 - Dec 2021

Regional Presales Lead -North America

Freshworks

San Mateo, California, US

Increased the customer onboarding by 5X in last 2 years, demo conversions from 45% to 60%.Responsible for the day-to-day operations and act as a product evangelist/mentor for the presales team(US/Canada region).Plan and drive presales org-wide initiatives to streamline the process and increase employeeengagement.Actively involved in QBRs, Sales Kick-Offs.

Jan 2019 - Feb 2021

Senior Solutions Consultant -Enterprise Accounts

Freshworks

San Mateo, California, US

Work closely with enterprise prospects from different verticals enabling sales by understanding thebusiness requirement and pitch Freshworks platform solution.Demoing Freshworks product, providing feasible technical solutions and product training sessionsthrough F2F meetings or online sessions.Attended customer support events and partner events to.

Jan 2018 - Dec 2018

Senior Presales Consultant -Smb Accounts

Freshworks

San Mateo, California, US

Work with SMB's from US/Canada market to understand their business challenges across their different functional teams to help them pick the right product from Freshwork's portfolio.Responsibilities would include understanding customer's pain points, Freshdesk product demonstrations & webinars, answering RFIs/RFPs, troubleshooting product-level.

Jan 2017 - Dec 2017

Senior Presales Consultant - Mid-Market/Enterprise Accounts

Photon

London, GB

  • Delivering proposal responses of RFI/RFP’s from Fortune 500s, SME’s and innovative start-up across retail, banking & financial services and healthcare domains. Worked closely with C-level executives, account management.
  • Involved in managing contracts, provide knowledge transfer to the delivery teams, perform market research and prepare case studies/white papers on a periodical basis.
Jun 2016 - Dec 2016

Mobility Solution Consultant - Enterprise Accounts

Hcl Technologies

Noida, Uttar Pradesh, IN

Efficiently assisted in managing end to end cloud based mobility automation project and ensured timely delivery for Lego and GTECH Corporation. One of the first five members of mobility COE- Presales Team which helped acquire new global customers for mobility CoE like World Bank, Agilent Technologies and GTECH Corporation; generated revenues worth 844,980.

Nov 2011 - May 2015
Team & coworkers

Colleagues at Freshworks

Other employees you can reach at freshworks.com. View company contacts for 8874 employees →

PP Pranav Preman Pranav Preman Colleague at Freshworks Chennai, Tamil Nadu, India, India View → RO Roshan Oommen Roshan Oommen Colleague at Freshworks New York City Metropolitan Area, United States View → HH Hazal Haydar Hazal Haydar Colleague at Freshworks Berlin Metropolitan Area, Germany View → MD Monte Daugherty Monte Daugherty Colleague at Freshworks Florence, South Carolina, United States, United States View → AK Atul Kumar Atul Kumar Colleague at Freshworks Lucknow, Uttar Pradesh, India, India View → MC Maya Chaithanya Maya Chaithanya Colleague at Freshworks Chennai, Tamil Nadu, India, India View → AA Ananda Amelia Ananda Amelia Colleague at Freshworks West Java, Indonesia, Indonesia View → MC Matthew Clason Matthew Clason Colleague at Freshworks Mesa, Arizona, United States, United States View → YD Yakup Demirkol Yakup Demirkol Colleague at Freshworks Istanbul, Türkiye, Turkey View → RN Roshni Nahar Roshni Nahar Colleague at Freshworks Chennai, Tamil Nadu, India, India View →
5 education records

Vikgnesh Sampath education

Pgpm, Business Administration And Management, General

Great Lakes Institute Of Management

Master Of Business Administration (Mba), Business Administration And Management, General

Iae Bordeaux

Bachelor'S Degree, Electrical And Electronics Engineering

Dr M G R Educational And Research Institute

Bachelor’S Degree, Electrical And Electronics Engineering

Amrita School Of Engineering

High School, Computer Science

Padma Seshadhri Bala Bhavan Senior Secondary School, Chennai
FAQ

Frequently asked questions about Vikgnesh Sampath

Quick answers generated from the profile data available on this page.

What company does Vikgnesh Sampath work for?

Vikgnesh Sampath works for Freshworks.

What is Vikgnesh Sampath's role at Freshworks?

Vikgnesh Sampath is listed as Regional Head- Customer Success at Freshworks.

What is Vikgnesh Sampath's email address?

AeroLeads has found 1 work email signal at @freshworks.com for Vikgnesh Sampath at Freshworks.

What is Vikgnesh Sampath's phone number?

AeroLeads has found 1 phone signal(s) with area code 650 for Vikgnesh Sampath at Freshworks.

Where is Vikgnesh Sampath based?

Vikgnesh Sampath is based in Redmond, Washington, United States while working with Freshworks.

What companies has Vikgnesh Sampath worked for?

Vikgnesh Sampath has worked for Freshworks, Photon, and Hcl Technologies.

Who are Vikgnesh Sampath's colleagues at Freshworks?

Vikgnesh Sampath's colleagues at Freshworks include Pranav Preman, Roshan Oommen, Hazal Haydar, Monte Daugherty, and Atul Kumar.

How can I contact Vikgnesh Sampath?

You can use AeroLeads to view verified contact signals for Vikgnesh Sampath at Freshworks, including work email, phone, and LinkedIn data when available.

What schools did Vikgnesh Sampath attend?

Vikgnesh Sampath holds Pgpm, Business Administration And Management, General from Great Lakes Institute Of Management.

What skills is Vikgnesh Sampath known for?

Vikgnesh Sampath is listed with skills including Team Management, Requirements Analysis, Pre Sales, Business Intelligence, Market Research, Data Visualization, Business Analytics, and Account Management.

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