• Overseeing the Wholesale Customer Services team, responsible for 6 people covering 5 different product groups• Account managing approximately 200 of our largest accounts, this involves everything from initial ordering to invoicing.• Liaising with other departments and external contacts ensuring the correct information is relayed back to customers and the customer services team • Negotiating prices of purchases and sales• Preparing and analysing sales figures and creating Powerpoint presentations for the Board of Directors• Proof reading price lists and marketing material• Management of the consignment stores including replenishing stocks and balancing of monthly figures.• Overseeing the maintenance of the Customer Relations Management system• Visiting customers to promote the company brand, talking through products and discussing how to improve our service.

• Working within strict budgets to organise and oversee the company’s corporate events ranging from outdoor events to trade launches and dinners of over 100 guests. This part of the role began with either choosing the venue or theme, to the meeting and greeting of guests and ensuring the smooth running of the day. • Negotiating prices of sales and purchases• Liaising with customer regarding production and logistical information, problem solving.• Visiting customers to promote the company brand, talking through products and discussing how to improve our service.