Vikas Kaushik is a Customer Success Management | CS Enablement, Ops & Strategy | Product Led Growth | Business Outcomes | 3x CS certified | SaaS - IT Products & Services, Cyber Security, Fintech, MarTech, Loyalty & Engagement at Epsilon. He possess expertise in business development, team management, management, business intelligence, international business and 18 more skills. Colleagues describe him as "Vikas is a well-organized, diligent leader and a committed professional. He is the best at maintaining stakeholder relationships (within the firm and at the client) and through this partnership enabling client successes. He has an excellent business understanding which helps frame everything in the context of customer value. His deep curiosity to truly understand customer needs feed into the value Vikas brings to the Customer Success organization, evangelizing Customer Obsession all around which inspires people around him to do more to deliver for our customers. Vikas with his team worked alongside my own (but for a different region) so I got to see how good he was in many aspects of his role. All these attributes were critical when trying to grow the business at Rackspace. It was a pleasure to work with Vikas. All the best!" and "Vikas demonstrated great customer focus in his time working with my customers at Zscaler. Always responsive and focussed on delivering value in our customers' terms, he established a position of trusted advisor and “Go To” person for the customers. Internally he was very much a team player, proactively contributing to the wider Zscaler team."