Vikki D. Email & Phone Number

Austin, Tx, Us

Austin, Tx, Us

San Diego, Ca, Us

Overseeing strategic operational planning and project management while ensuring seamless service delivery and customer satisfaction.

Westlake, Texas, Us

I entered Charles Schwab to lead the retail digital services front-end software development and platform migration programs during the large-scale, multibillion-dollar acquisition and integration of TD Ameritrade.PRIMARY OVERSIGHT & LEADERSHIP SURROUNDED:— Guiding business case development, building program/project teams, and supporting budget allocation across integration program. — Establishing programs and cross-functional partnerships across both enterprises. TOP ACHIEVEMENTS SPAN: ► Guided 3-year Retail Digital Messaging program that required introducing an outside vendor to optimize management of digital messages at scale, while introducing cloud capabilities and retiring legacy technology. ► Oversaw Scalability Front End Channels program to remove antiquated platforms holding back enterprise scalability and acquisition integration while ensuring optimal data knowledge transfers. ► Played integral role in Research Experience program, which prepared Schwab Research platforms to accommodate TDA traffic and client experience expectations. ► Formed program governance for Account Number Expansion program, leading business case development and funding justification. ► Closed funding gap related to program, strategically aligning with both business and technology partners to articulate issues and proposed resolution while capturing executive-level buy-in.

Round Rock, Texas, Us

For this Fortune 500 enterprise, I oversaw a matrixed Agile software development program (Alienware Command Center), partnering to lead global teams to execute project deliverables while aligning software projects with hardware enterprise.PRIMARY OVERSIGHT & LEADERSHIP SURROUNDED:— Introducing leading project and risk management tactics to program management peers and software development teams, elevating planning and resource management.— Owning program execution tactics and resource plans; optimizing processes, tools, and metrics; and introducing continual process improvement tactics for effective and efficient delivery.TOP ACHIEVEMENTS SPAN: ► Executed 15 software releases inside 12 months, introducing release cadence that catalyzed alignment across complex hardware/software ecosystem and enabled improved planning. ► Enabled $2M in gaming system and device sales YoY, leading Alienware Command Center team/program integration into Dell enterprise while aligning software and hardware teams. ► Recognized with Dell’s Silver Award for formation of unprecedented Agile software release cadence for innovative product launches, which united Engineering, User Experience (UX) Design, and Go-to Marketing teams. ► Graduated from LEAD II Program – recognizing future leaders.

Reston, Virginia, Us

Entering Leidos, I continued to as the Program Manager for the Department of Veterans Affairs PMO contract and was vital in winning the follow-on contract.PRIMARY OVERSIGHT & LEADERSHIP SURROUNDED:— Leading the PMO contract teams and software development projects for the Department of Veterans Affairs (VA). TOP ACHIEVEMENTS SPAN: ► Realized 83% profit increase with no added customer cost during software development project by crafting project benchmarks that aligned teams, monitored costs, and fostered collaboration with Finance teams. ► Boosted profits, outpaced project milestones, and maximized resources through the establishment and development of a high-performance team with zero turnover.

Chantilly, Va, Us

Here I was charged with leading the Department of Veterans Affairs (VA) contract consisting of 30+ projects and 40+ employees.PRIMARY OVERSIGHT & LEADERSHIP SURROUNDED:— Building and launching Software Development Lifecycle (SDLC) and roadmap to transition a critical healthcare claims processing system from a lead system integrator contractor to in-house software development.— Acting as onsite strategic planner for high-priority Healthcare Claims Processing System project.TOP ACHIEVEMENTS SPAN: ► Increased Return on Sales (ROS) 70% with no additional cost to customer by shifting labor mix to take advantage of new labor category levels.► Co-authored winning proposal for follow-on contract, leveraging deliberate capture management.► Introduced mind mapping technique for facilitating schedule development and organizational change management that was recognized as a benchmark and approved for VA implementation.

Chantilly, Va, Us

Leading as Capture Manager, I drove proposal business development strategies and execution plans to elevate effective teaming, drive proposal activities, and win contracts. PRIMARY OVERSIGHT & LEADERSHIP SURROUNDED:— Managing capture teams between 15 and 20. Held TS-SCI Clearance.TOP ACHIEVEMENTS SPAN: ► Won 100% of captures across 3 consecutive years, ranging from $11M to $50M.► Streamlined capture management process to accelerate participation while improving collaboration and reducing process waste, leveraging Agile Program Management methodology.

Falls Church, Va, Us

In this capacity at Northrop Grumman TASC, I directed a team of risk managers to facilitate the adoption of the National Geospatial-Intelligence Agency’s risk management process, supporting enterprise software development projects. (Note that NG's TASC unit was sold to private equity firms KKR & Co Inc and General Atlantic LLC, together owners of close to half of Engility in 2009.)PRIMARY OVERSIGHT & LEADERSHIP SURROUNDED:— Executing enterprise-level risk assessments, translated technical concerns, and guided processes through to risk mitigation and closure. Held TS-SCI Clearance.TOP ACHIEVEMENTS SPAN: ► Recognized with “outstanding rating” during delivery of agency course on identifying, assessing, and controlling risks, presented to 1K government and contractor employees. ► Revamped the Enterprise Risk Management process to improve the quality of the agency’s risk assessments. Received formal government recognition for excellence in leadership and training: “The tremendous effort and professionalism displayed by the team has resulted in a broad acceptance of risk management.”► Authored white paper on documenting risks – “Taking Out the Garbage – How to Get Good Risks into Your Risk Tool” – presented during speaking engagements at several public forums and received INCOSE’s “Best Paper Award” in 2007.

Master Of Business Administration - Mba, International Business

Bachelor Of Arts (Ba), International Relations