Vikki Moore Email & Phone Number

Brisbane, Australia

Manage pathways for vulnerable clients to access legal advice in domestic and family violence, child protection and family law. Monitor service performance and advocate for vulnerable client groups Educate community groups in the intersection between social issues and legal mattersConduct "In Her Shoes" training to promote awareness of the effects of domestic and family violenceProject managementAttend court to assist vulnerable clientsManage SharePoint for the Family… Show more Manage pathways for vulnerable clients to access legal advice in domestic and family violence, child protection and family law. Monitor service performance and advocate for vulnerable client groups Educate community groups in the intersection between social issues and legal mattersConduct "In Her Shoes" training to promote awareness of the effects of domestic and family violenceProject managementAttend court to assist vulnerable clientsManage SharePoint for the Family Law Services Unit Show less

Logan

• Program management including budget development and monitoring and staff supervision• Family dispute resolution, intake and assessment• Psycho-social program development and delivery• Strategic and operational planning• Management and government reporting• Stakeholder engagement• Complaints investigations and follow-up• Site Management

Logan

• Training and development planning• Family dispute resolution, intake and assessment• Staff internal supervision• Operational planning activities• Audit compliance through Policy and procedure development and maintenance• Policy and procedure development and maintenance• Data analysis for management and government reporting purposes and service delivery

Ipswich And Logan

• Budget management and contract reporting to the Attorney General’s Dept in Canberra and to the organisational board.• Identification of staff training needs as part of the performance and development process and conducting training as required• Management of practitioners including developing and monitoring KPI’s as outlined in the service agreement; induction; performance reviews; monitoring and managing case loads of staff, training in IT systems – FRSP, Outlook, Excel and MS… Show more • Budget management and contract reporting to the Attorney General’s Dept in Canberra and to the organisational board.• Identification of staff training needs as part of the performance and development process and conducting training as required• Management of practitioners including developing and monitoring KPI’s as outlined in the service agreement; induction; performance reviews; monitoring and managing case loads of staff, training in IT systems – FRSP, Outlook, Excel and MS Word• Family dispute resolution and parenting plan development• Psycho-social program development and delivery • Client intake and assessment • Operational management of the Centre to ensure that facilities complied with WHS requirements; ensuring IT infrastructure was adequate to service needs; marketing the program and services• Liaison with clients and FAHCSIA in relation to the grievance resolution process• Development of the quality assurance system including policy and procedure development for audit compliance• Identifying trends in FDR using data from the national database Also• Licencee of the Wisteria place OSHC including approval of childcare programs• Managing all financial, HR, marketing, assets and facility operations of the centre.• Liaison with Qld and Fed govt agencies, and Childcare Peak Body in relation to accreditation requirements• Managing the grievance resolution process• Policy and procedure development for audit compliance• Managing quality assurance to meet accreditation requirements.• Staff training in the National Childcare Management System Show less

South Brisbane

• Various roles included: Senior Manager, Operations Manager, RPL Coordinator, HR Officer, Policy and Procedure Officer, Office Coordinator Team Leader, Student Administration Consultant, Faculty Administration Officer, Administration Officer, Project Officer, Executive Officer, Duties included: • Leading and managing staff, supervision, rostering, staff training and development, Institute registered Trainer in ISAS, accounts management including budget reporting, HR management… Show more • Various roles included: Senior Manager, Operations Manager, RPL Coordinator, HR Officer, Policy and Procedure Officer, Office Coordinator Team Leader, Student Administration Consultant, Faculty Administration Officer, Administration Officer, Project Officer, Executive Officer, Duties included: • Leading and managing staff, supervision, rostering, staff training and development, Institute registered Trainer in ISAS, accounts management including budget reporting, HR management including recruitment and selection, induction, leave approvals etc, liaise with key stakeholders, conducting internal audits, general client service, database management and testing, complaints management. Show less

Providing information to students and staff on the Recognition of Prior Learning process;Assessing the educational needs of students with prior industry experience and referring to appropriate course coordinators to undertake the RPL process.

Master Of Social Work - Msw, Social Work

Accreditation In Mental Health First Aid, Mental Health First Aid, Accredited

Graduate Certificate In Alcohol And Drug Studies, Drug And Alcohol Studies

Motivational Interviewing Relapse Prevention

Graduate Diploma In Psychological Studies

Workshop, Child Informed Family Dispute Resolution

Certificate Iv, Occupational Health And Safety

Professional Development, Essential Mediator Skills - Knowledge And Practice

Workshop, Applied Suicide Intervention Skills Training

Suicide First Aid

Units From Vocational Graduate Diploma Of Family Dispute Resolution, Family Dispute Resolution

Respond to Family Domestic Violence in Family work Create a Supportive Environment for Safety of Vulnerable parties in Dispute Resolution.

Workshop, Safe Environments For Young People: Child Protection - Managing The Risks

Workshop, Working With Critical Incidents And Trauma

Experiential Learning Workshop, Leadership Development Program Ao6 And Above

360 Degree Feedback Leadership Competency (Provide Leadership across the Organisation BSBMGT605A) Reflective Journal Workplace Project.

Certificate Of Attainment, Mediation Skills Training (Family)

Workshop, Dealing Effectively With Unacceptable Employee Behaviour

Workshop, Conflict Management

HR Skilling Program 2004-2005

Statements Of Attendance, Workplace Harassment Course; Sexual Harassment Referral Officer Training

Bullying Taskforce Report Workplace Harassment Definition Scenarios Legislation Cost/Impact of Workplace Harassment Cross-Cultural.

Certificate Iv, Assessment And Workplace Training

Bachelor'S Degree, Arts - Leisure Management

Adaptive Recreation Community Arts Event Management Leisure and Mental Health