Vikki Murton Email & Phone Number

With over two years of experience in IT support and operations, I am an Operations Support Analyst at Shoosmiths, a leading UK law firm. I work with the IT Operations team to provide technical support, maintenance, and administration of the firm's IT infrastructure and systems. I also contribute to the development and implementation of IT policies, procedures, and standards, ensuring compliance and security. Previously, I was a Service Desk Analyst at Shoosmiths, and an IT Support Analyst at Equivo, a debt recovery specialist. In both roles, I delivered high-quality customer service, resolved IT issues, and assisted with IT projects and initiatives. I am skilled in IT operations, service desk, and cloud computing. I am passionate about IT and its role in enabling business success, innovation, and efficiency. I am always eager to learn new technologies, tools, and best practices, and to share my knowledge and expertise with others. I value teamwork, collaboration, and diversity, and I strive to provide exceptional IT solutions and support to my colleagues and clients.

Listed skills include Microsoft Excel, Customer Service, Microsoft Office, Legal Research, and 9 others.

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  The Duston School