Vikki Picton Email and Phone Number

MacMed Healthcare are the Industry Leaders in skin integrity protection and wound management. Macmed Healthcare provide the most technologically advanced pressure reduction equipment to all major Public and Private Hospitals in the country.We pride ourselves in having the best products on the market, we scrutinise the quality of all our products to ensure they are best in market. Maximum patient care and positive outcomes for the patient is our primary priority.

Provide executive guidance for operations, all aspects of finance, human resources, sales &marketing and the procurement process for a wholesale/distribution business and warehouse. (Full P&L management authority.)Customer Service & Relationship Management – Human Resources – Administration/Accounts - Business Processes Enhancement – Distribution Cost Reductions - Best Practices Implementation - Inventory Control and Reduction - Product Sourcing Improvements - OH&S Policies –Strategic AlliancesKey Results/Responsibilities: • Set-up HR function including staff recruitment, contracts, training, team building, WH&S, policy & procedures and labour relations• High-level time management skills with the ability to develop, coordinate and manage complex projects, programs and resources effectively to achieve work goals to meet deadlines and commitments• Strategic planning to meet company objectives as well as to ensure compliance of all legal obligations• Report preparation & presentation to senior management & key stakeholders• Account Management including software analysis & implementation, payables/receivables and reconciliations. Payroll, PAYG and superannuation. Full data interpretation, timelines and reporting in accordance with government & business requirements.• Managed the complete acquisition and integration of 2 SME businesses. Successfully merging all aspects of operations, HR and finance - reducing costs, improving customer service outcomes whilst maintaining a positive work culture• Full Circle Inventory & Procurement Management – sourcing, supplier contracts, freight management & consolidation, warehousing, dispatch, quality control – whilst maximising cost savings & time efficiencies• Secured sole distribution rights for several agencies and key products.• Won profitable government and council tenders in a very competitive market.• Prepare financial reports, budgets and forecasts

• Provide generalist HR services and operational support and guidance on the development and management of staff, ER issue resolution, WH&S and risk management• High volume recruitment of a nationally based casual field team plus full end to end recruitment services for the Head Office roles• Development and delivery of Internal and Client Induction programs• Ensuring compliance of all statutory requirements including EA and award interpretation and processing of all Work Cover claims• Maintaining employee engagement programs to retain, nurture and develop talent• Assist Line Managers with the compliance and delivery of the Smollan Global Talent Management Cycle• Develop and deliver L&D programs for all work groups from Senior Leadership team to casual field teams• Manage a small HR support team to ensure the integrity of all HR administration and payroll functions

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• Managed HR functions for over 140 employees, including a diverse range of permanent, temporary and contract staff• Represented the organization in litigation and regulatory agency matters in an intensive IR environment• Prepare agenda’s, take & distribute minutes of meetings ensuring business matters arising from meetings are effectively investigated and followed-up.• Japanese language ability assisted in recruitment of a high percentage of foreign employees (from a number of diverse backgrounds & cultures)• Created a positive culture & environment through communication of company goals & objectives, positive reinforcement & empowerment, cross training, team building, management role modelling and open-door policy• Restructured and/or implemented policy and procedures improving HR standards & ensuring compliance to awards and workplace legislation.• Positioned as point of contact for managers and employees regarding interpretation of benefits, departmental and corporate policies.o Coached and advised management to deal effectively with employee relations issues with adherence to company policies & procedures• Consulted on salary increases and performance improvements/reviews. Undertook a benchmarking review process of line management positions• Helped craft job descriptions from line staff to management positions• Established relationships with Professional Employer Orgs• Launched new hire orientation program spanning OHS, safety & security as well as company policies & procedures• Coordinated training programs& team building events. This included identifying and addressing training and development requirements as well as selecting content, sourcing training vendors and working with management to ensure correct rostering and budget control• Initiated changes for an org restructure, due to a major downturn in business. o Reducing staffing excess through redundancies and streamlining of roles• Ensured adherence to budgets with P&L accountability

• Employed to change culture and implement policy & procedures• Utilised Japanese language skills• Established and maintained appropriate networks & communication channels with other organisational units, external organisations and government to ensure a current awareness of legislative developments in the Duty-Free environment• Build & maintain relationships with TA’s to ensure timely & organised processing, as well as group familiarisation attendance & satisfaction• Provide direction, guidance, coaching, counselling, and discipline of employees; succession planning, monitoring, and appraising job results training • Customer conflict & resolution• Liaised with management team, providing information, analysis & forecasts of the business• Ensured the maintenance of a high level of professionalism & presentation skills as the point of entry and first point of customer contact.