Vikki Speckleton Email & Phone Number

Saint Helier, JE

Jersey

Jersey

Administering all personal insurance policies for motor, travel and home insuranceDealing with all personal line customers over the phone and on a walk-in, customer facing basis

Jersey

Responsibilities:Converting all enquiries and potential sales leads Dealing with high specification, confidential and personal situations therefore having to deliver events with careSubmitting daily and weekly reports to the revenue office for analysis Working creatively with the Marketing and the Sales team to drive new and existing businessMarketing.

Promoting and selling the hotels’ conference facilities ensuring maximum customer satisfaction and profitability of the departmentCo-ordinating various events from small corporate meetings to large conferences and weddings/ social functionsCarrying out competition research and presenting findingsProducing quotations, proforma invoices and contractsLiaising.

Enquiries, make and record all hotel bookings on a day to day basis, update availability with all tour operators online, wages on a weekly basis, front of house weekly rota, prepare information and attend the weekly HOD meetings, arrivals and departures list, all basic reception duties, deal with complaints

Supervising the reception team, hotel marketing, dealing with guests & tour operators over the phone and direct, dealing with all forms of payment, receiving deliveries and placing orders, liaising with housekeeping and restaurant, accommodation bookings and confirmations, emails, organising clients travel, daily banking and balancing hotel daily figures.

Btec National Certificate, Travel And Tourism

Gnvq, Travel & Tourism