As a PMO Officer, responsible for supporting the Student Services Portfolio (SSP) team, I provide services to the portfolio covering reporting, standards and guidelines, process compliance, planning, scheduling, governance and RAID log management. Key Responsibilities• Contribute to the development, management and maintenance of project processes and documentation including project plans/briefs, progress reports, Risk, Assumption, Issues and Dependencies (RAID) logs, stakeholder engagement planning and communication activities. • Develop and support new ways of working as the SSP team moves to a more Agile and Service Design delivery approach and method. • Managing regular reporting processes and reports on progress, owning quality of information, highlighting any issues and risks that may impact on delivery • Ensure that projects progress according to agreed milestones and OU methodology, including delivery of project outputs, lessons learned and follow-on activities. Highlight problems or delays to their Line Manager. • Manage and maintain information on Teams sites providing a collaboration area for sharing information; Using MS Office and other relevant software applications (e.g. Excel, Word, Visio, MS Project) to develop and maintain project documentation • Work closely with the Workstream Leads and Project Managers to provide regular updates to help facilitate the delivery of the projects within SSP.• Support the team in the creation and coordination of information for the Delivery Board and other Governance meetings

As the PMO Manager I; • Supported my team members, delivery leads, project and program staff and other key stakeholders on the planning, content and timing of submissions to Governance groups.• Quality checked delivery reports, prepared papers for submission to the Governance Groups up to Council level.• Supported the formulation and management of plans with Portfolio and Programme Delivery Leaders• Developed and maintain management dashboards• Tracked and reported on key deliverables in line with the baseline plan and assurance requirements• Set standards for programmes / workstreams to support the ways of working in accordance with the Agile methodology across the portfolio. • Challenged programme and workstream delivery leads in areas of slippage and strength of their rectification plans• Managed risks and issues registers escalating where appropriate and ensuring action plans are expedited where necessary• Identified, monitored and progressed, aggregate risks and issues and provide insight and analysis to support planning and inform decision making• Worked with People Services and Finance to develop resource plans both for committed activity and for potential / pipeline proposals• Inducted new staff in the portfolio ways of working • Identified improvement opportunities, recommending actions, and carrying them through either by own initiative or by engaging others to contribute• Lead the PMO Team to design the PMO Service catalogue, details all of the services we offered to the portfolio.• Managed the Portfolio Spend log and raise, record and track purchase orders against committed budget and spend

The Manager (Change & Improvement) plays a key role in helping The Open University (OU) to make the right changes and make the changes right by supporting project and change teams across the OU to drive consistency, value and continuous improvement in how we lead, manage and sustain change. They contribute to how the OU build change capability within the University, through hands-on support and advice, learning and development activities, communities and networks, methods and tools.The role works with staff across the University to provide information, advice and guidance on a range of project and change management services that help to build University-wide confidence in change.Key Responsibilities• Lead on maintaining and developing materials to support the implementation of the University’s change strategy and promoting their use with stakeholders.• Provide information, advice and guidance to enquirers on the Change Framework, tools and templates and the University’s Programme and Project Management (PPM) software.• Support the development and maintenance of fit-for-purpose processes that enable change governance (e.g. the Strategic Change Board) to be successful.• Maintain relationships between the University and project and/or change professional bodies, such as the Association for Project Management (APM).• Lead the provision of appropriate training and development in Project Management, working with our colleagues in Talent & Development.• Manage the OU’s change community, including the communities of practice, community of interest and others, and facilitate the sharing of knowledge and practice between members.• Contribute to the development of the Change and Improvement team by supporting and working positively with team members, sharing skills and expertise, promoting good practice and contributing to specific projects within Change and Improvement.

The main duties of this role are to provide delivery support to the Portfolio Office across the services to they deliver to business. The Portfolio Office services can be broadly grouped into the categories of PMO (Portfolio Management Office), Assurance and Change. These services help the OU “Do Less, Do it Better” in relation to assessing whether the right projects and programmes are being invested in, whether they are being delivered the best possible way, and supporting the OU’s developing change maturity and building organisational capability.My role plays a key part in supporting the Portfolio Office to deliver these activities, working closelywith stakeholders across the university.DESCRIPTION OF DUTIES:1. Maintaining and developing materials in support of the OU Project Management Methodology (OUPM), and other resources in support of change, and promoting its use with stakeholders2. Acting as system administrator/ subject matter expert for the OU project Management tool (PPM), including ensuring appropriate permissions, testing and implementing changes to the system as needed3. Carry out training and ongoing support to users of PPM, including additional support with newdevelopments/releases4. Assessing project management development applications and production of personalised development plans in line with OU’s project management competency framework.5. Providing support and guidance to enquirers including methodology, reporting processes and Portfolio Office services6. Disseminating information to the wider OU community, in particular through online media and appropriate OU news channels7. Using a range of ICT packages and software, particularly SharePoint and MS Project Server, to manage and co-ordinate information, and communicate within the team and with the wider OU community

The Portfolio Office and BPI team form part of the Open University’s Strategy and Information Office. The Strategy and Information Office, led by the Director of Strategy (a member of the Vice-Chancellor’s Executive) provides critical leadership and support that enables others in the university to be successful in supporting the OU and its students.DESCRIPTION OF DUTIES:1) Support the Portfolio Office, Business Performance Improvement, Planning & Forecasting and Infrastructure Specialist Analytics teams in providing a range of services, to include:• Arranging meetings• Diary management• Booking meeting rooms, catering, presentation and conferencing equipment and ensuring that facilities are working• Making purchases• Arranging travel and accommodation for staff• Support recruitment arrangements 2) Support the Portfolio Office with delivery of Business as Usual (BAU) activities to include:• Coordinating and make arrangements for meetings including regulars, healthcheck interviews, assurance meetings and Major Change Board etc.• Coordinating of project management learning and development activities, including booking rooms, data entry, following up invoicing etc.• Maintaining intranet pages including the Change Community Site; managing access requests, event information, uploading files etc.• Training, user support and maintenance of the PPM tool• Coordinating Major Change Board Capability training on LMS, including adding online learning course content, monitoring and tracking learner progress. • Supporting Change Community and other events3) Support the Business Performance Improvement team with delivery of Business as Usual (BAU) activities to include:• Support Rapid Improvement workshops • Assist with the preparation of slides and supporting documentation for BPI projects

The Open University is a world leader in modern distance learning, the pioneer of teaching and learning methods which enable people to achieve their career and life goals studying at times and in places to suit them.The OU was founded to open up higher education to all, regardless of their circumstances or where they live. We have students of all ages and backgrounds: school students wanting experience of university-level study, school leavers who choose to begin their careers while they study for a degree, people wanting to develop or update their skills, or change career entirely, and retired people wanting to explore new interests and keep mentally active.I currently work supporting 130 members of staff with all of their training and development needs, making sure that legislative training is up to date for a range of specialist staff.In my current role my duties have been 95% focused on training co-ordination and 5% focused on recruitment activities. My daily duties include,• Co-ordinating all aspects of recruitment, training, administration and personnel activities.• Responsible for the whole recruitment process from post identification to induction. • Identifying, arranging, delivering and evaluating training.• Recording, monitoring and forecasting the training budget.• Responsible for appraisal process for 130 members of staff.• Producing quarterly statistical reports.• Coordinating, designing and delivering induction programs. • Leading on Health and Safety training matrix requirements.• General office duties include writing / updating training and recruitment procedures.

Belvoir Lettings is one of the largest specialist letting franchises in the UK and recently won the title of Best Lettings Franchise at the Lettings Agency of the Year 2012 in association with The Sunday Times and the Times.I have maintained an interest in working in the private sector by undertaking employment in a part time role at Belvoir Lettings. My duties included,• Liaising with customer, landlords and tenants• Qualifying and booking appointments for viewings• Working with The Tenancy Deposit scheme • Logging maintenance requests • Completing tenant move ins• Providing front line customer support• Conducting viewings

With 13,000 employees across 195 sites, 1,800 vehicles, 2,923 trailers and 2.5 million sq m of warehousing, Norbert Dentressangle is one of the UK’s largest logistics, transport, and freight forwarding companies. Through its UK network of sites and people, Norbert Dentressangle provides local, personal responses - backed by global expertise and strength. Norbert Dentressangle offers a complete range of innovative, efficient, and cost-effective services including dedicated and shared-user warehousing and transport to both manufacturers and retailers, temperature controlled food logistics, e-fulfilment and reverse logistics, 4PL, and ADR solutions. UK customers include Akzo Nobel, Asda, Argos, Birds Eye, Coca Cola, Ford, General Motors, Kimberly Clark, JCB, LG Electronics, Marks & Spencer, Pilkington, Tata Steel, Velux, Weetabix, and Zara.Temporary position for one month.I was working within the Head Office, Central HR team, providing HR administration to a variety of different sites throughout the UK. My duties included,• Raising contracts for new starts• Processing changes to employment details • Processing leavers• Assisting the Recruitment team with scheduling interviews• Processing maternity and paternity leave requests• Liaising with payroll

Tresham is a College of Further and Higher Education with campuses in Corby, Kettering and Wellingborough in Northamptonshire. Tresham has over 10,000 Part Time and Full time learners. The college is striving consistently towards equality of opportunity for learners and staff, and seeks to provide a place where both can achieve their maximum potential.As an Apprenticeship advisor I have been able to develop my Business liaison skills and I have performed the following duties,• Managing caseloads of students enrolled on apprenticeship training programmes• Liaising with and advising employers on training and recruitment• Advertising vacancies, shortlisting applicants, arranging and attending interviews for employers.• Creating marketing materials• Attending open evening, careers events and liaising with external agencies to promote apprenticeships. • Liaising with internal and external parties to confirm delivery arrangement for training.• Providing information, advice and guidance to employers and learners• Updating employment legislation documents and advising employers on employment laws.• Conducting health and safety assessments and advising on Health and Safety• Undertaking regular reviews with employers and learners and setting SMART targets.• Using PICs, Crystal and Frameup Software• Building sustainable relationships with local employers across Northamptonshire.• Completing administrative duties

Northampton College's purpose is to provide high quality further education, training and associated services to Northamptonshire people and businesses. The College's mission is to enhance the lives of our students and other customers, maximising their potential through learning.Northampton College has become one of the larger general Further Education Colleges in the region, with approximately 10,000 students, a turnover of almost £28 million and over 1,000 permanent and part-time staff. It offers a broad range of full-time and part-time courses funded by the Skills Funding Agency (SFA) and the Education Funding Agency (EFA). In addition, the College provides Higher Education courses funded through The University of Northampton and a range of services for local employers under its Business Centre brand.I have direct expereince of working within a HR department that supported over 900 members of staff. During my time at Northampton College my duties included,• Arranging interviews.• Preparing short listing documents.• Writing contracts.• Sending out offer letters.• Advertising vacancies.• Preparing paperwork for and liaising with payroll• Interview testing.• Undertaking pre employment checks including CRB, references, qualifications and occupational health. • Maintaining personnel records.• Using Snowdrop software• Monitoring and recording absence.• Providing first line HR support to staff.

Connexions Northamptonshire is a not-for-profit organisation, and is the provider of choice for Northamptonshire County Council to deliver a targeted support service to young people on their behalf. We now work with a priority group of vulnerable young people across the county, both in schools and other community settings.Whilst employed by Connexions Northamptonshire I was given the opportunity to manage my own work load, develop multisite working relationships and conducted regular statistical analysis. My duties included,• Promoting employing young people and offering advice on training.• Arranging Apprenticeship training.• Liaising with employers across Northamptonshire.• Providing employers with information and advice on employing and young people.• Maintaining a recruitment database.• Writing job descriptions for vacancies.• Multi site communication. • Ad hoc projects as required.• Dealing with complex queries on self employment, employers liability insurance and health and safety regulations.• Advising on employment law and recruitment and selection, and arranging interviews. • A wide range of administrative duties including, answering the phone, databases management and work in Word and Excel. • Running and producing statistical reports. • Updating the company performance reports on Crystal