Vikki Webb Email & Phone Number

Supervised and trained support staff to ensure maximum production and service. Conducted new hire orientations. Directed recruiting through telephone screening, scheduling, interviewing and tracking applicants. Developed schedules for staff to assure optimal production and service. Managed business accounting activities, including accounts payable, accounts receivable and bank transactions. Coordinated financial components, including billing, insurance and e-claim filing. Identified, resolved and monitored patients’ financial disputes, by recording communications, reviewing finance plans and follow ups. Kept the practice in compliance with local health regulations and OSHA/HIPPA. Assured that the property had a clean and professional appearance, and that all clinical and office equipment was kept in proper working order. Oversaw patient care by scheduling appointments, coordinating and maintaining patient records and continuing care recalls. Ensured that all required employment, payroll and benefit documentation was obtained from staff and maintained in the proper files. Maintained updated Personnel Policy Manual and administered to staff as needed. Prepared and mailed patient statements each month. Researched the cost of supplies and equipment to ensure cost efficiency.

Secretary to the Administrator of a licensed Medicare and Medicaid facility. Responsibilities included daily correspondence, maintenance of office equipment, supervising receptionists, and supporting directors. Secretary to the Board of Trustees. Responsibilities included transcribing quarterly meeting minutes. Assistant to the Director of Human Resources. Responsibilities included benefit administration, handling COBRA compliance, I-9 Forms, FBI and State background checks, including fingerprinting. Helped solve problems with the Time Clock and computer network. Involved with systems of payroll and paid time off accrual systems. Designed monthly employee newsletter.