Vikki Body-Robinson Email & Phone Number

Atlanta Metropolitan Area

Greater Atlanta Area

Greater Atlanta Area

Partner in executing digital business strategy in collaboration with product, sales and marketing managers and stakeholders, with a focus on improving profitability, efficiency and the customer experience, working with IT, designers, website developers and content providers to create and advance ecommerce websites. Manage the planning, coordination and oversight of multiple complex projects via needs assessment, resource planning, scheduling. Assist in setting up SEO measures in cooperation with external specialists and implement them in collaboration with developers and marketing team.Proactively identify issues and opportunities in order to present viable and creative solutions.Define metrics and KPIs, provide analysis and online performance reports to management, and work with marketing to create campaigns that improve search engine rankings, increase traffic and strengthen customer loyalty.

Greater Atlanta Area

Delivered all aspects of daily executive administrative support to the SVP of IT, senior staff and a workforce of 350 staff, to include managing multiple calendars/schedules, department accounting support, project coordination, serving as the primary gatekeeper, travel arrangements, managing/maintaining executive itineraries and agendas, and serving as the primary gatekeeper.Created diverse materials including letters, documents, executive-level presentations, memorandums, correspondence, confidential reports, travel reports, inter-office memos and complex spreadsheets.Developed and maintained administrative and procedural processes that reduced redundancy, improved accuracy and efficiency, and achieved organizational/department objectives. Planned and coordinated meetings, conferences, appointments, luncheons, agendas, presentations and staff meetings; prepared and delivered meeting materials and logistics.Organized, booked and oversaw logistics for travel arrangements to include air, hotels and ground transportation.Facilitated the training and supervision of office support staff, while managing all assigned administrative projects and monitoring progress to ensure the meeting of all deadlines.Cultivate and maintain relationships with all levels of internal management and staff, outside agencies, other company representatives and vendors.Served as the primary point of contact between executives, employees and clients.Streamlined IT operations by troubleshooting/repairing printers and copy machines, installing equipment/software on network, and providing general IT support to all employees.