UAT Testing of the Aldi NFSB website, app and back-office programs. Writing and running manual test cases. Creating test cycles. Ad-hoc, full regression and sanity testing. Writing clear and concise bug reports.

Retail merchandising of NFSBs on the Aldi UK and IE websites. Data entry and configuration into back-office programs. Extensive use of Excel. Importing and exporting large amounts of data. Using VLOOKUPs and data analysis for reports and quality control. Responsible for products launching on a 4-week cycle.

Trial trenching, SMR, excavation and watching briefs. Excavating and recording. Using GPS, data collection/sampling, recording, artefact cleaning, section and plan recording, post-excavation processes.

Writing and running SQL Scripts on MS SQL Servers to query and correct data. Being a senior point of escalation to the Support Analysts. Responsibility for managing the workload of myself and my team through the ticket’s lifecycle. Continuing my responsibilities as a Support Analyst (see below)."I am an experienced tester, data processor and customer service assistant with extensive experience in system testing, troubleshooting and being able to create and run SQL scripts. I have extensive knowledge of computer systems such as MS Office, Team Foundation Server and SQL Server Manager. I am hard working and enthusiastic, always working to the best of my abilities. I am a highly motivated, reliable, friendly and outgoing person, with a flexible attitude to work to meet deadline and assist colleagues. "

SQL Approved Person (SAP) – Passed internal SQL test to be able to write and run scripts against customer databases.Organising, assigning and actioning support tickets raised by customers in relation to the Key2 software. Replicating issues, raising bugs, testing resolutions and new functionality. Managing personal workload to adhere to SLAs. Answering queries, investigating problems, raising bugs, upgrading systems, providing guidance and advice. Testing new product service pack releases. Mentoring new starters. Creating/taking ownership of documents to help day-to-day activities or user guides to help customers.

New starter training and ongoing support. Stepping up as acting team leader during manager/team leader absence. Assessing and processing sensitive data for all forms of SME health insurance quotation requests from brokers. Processing new group applications. Prioritising work, responsible for work distribution for the entire team, adapting to variable workloads. Liaising with in-house and 3rd party individuals via email and phone. Working the ‘Hot Desk’, investigating queries and providing solutions to problems raised over the phone. New systems testing. Maintaining over 99% QC scores and over 150% productivity.--------------------------A highly motivated and high achieving data processor, processing SME health insurance quotes for new and existing business. Alongside my work I wasa member of the SCOPE team, and a passionate member of the Charity and Social team

Artefact cleaning, labelling, organising and archiving.

Excavation, evaluation, data collection/sampling, recording, artefact cleaning, section and plan recording

Full excavation of Iron Age/Roman enclosure site in Lincolnshire. Excavating and recording features efficiently. Using GPS to plan section and plan points.

Large scale evaluation trenches in Warwickshire.Small scale evaluation trenches in Gloucestershire

Archaeological site assistant on excavations for the A75 Road Bypass

Following test plans and ad hoc testing as required to identify issues with commercial gambling software. Creating test plans to thoroughly check each aspect of the game. Writing clear bug reports to explain issues and offer resolutions. Completing feedback and inputting suggestions for the design and development of the project.

Carefully and consistently testing games to identify bugs. Recording bugs, re-testing and verifying fixes and changes. To be involved in the provision of clear and concise written bug reports in relation to defects identified and solutions proposed. Liaise with other appropriate team members conducting discussions in a professional and diplomatic manner in relation to project tasks ensuring a way forward has been agreed.

Front of house duties. Experience with operating the tills and handling cash and chip and PIN. Stock duties. Customer services.

Carefully and consistently testing games to identify bugs. Recording bugs, re-testing and verifying fixes and changes. To be involved in the provision of clear and concise written bug reports in relation to defects identified and solutions proposed. Liaise with other appropriate team members conducting discussions in a professional and diplomatic manner in relation to project tasks ensuring a way forward has been agreed.