• Coordinated daily scheduling & planning of team• In-charge of Testing & Commissioning of newly installed data-centre cooling solutions• Resolved problems faced by customers regarding precision cooling equipment• Trained and mentored new service technicians & engineers• On 24/7 Standby for breakdown calls (weekly)• Trained clients on operation and maintanence of critical cooling systems• Ensured smooth operation of Engineering team• Advised clients on cooling solutions based on consultants' requirements• Drove to different worksites daily assisting teammates

• Part of a team in-charge of servicing & repairs of critical cooling systems in data-centres & server rooms• Worked on various projects countrywide with external partners, integrators and vendors.• Escalated and re-produced problem to internal development sources to reach solution.• Tested and checked performance of hardware and software programs with CRAC (Computer Room Air Conditioning) systems

• Attending emergency call island-wide for customers using Bosch's security systems• Represented company's technical security interests to partners to provide bi-directional flow of technical information and best practices in systems security.• Troubleshooting of card – access system and Digital video recorder for CCTV• Repairing of PC, Security Cameras and Digital Video Recording units• Standby 24/7 for emergency calls (weekly rotation)• Working with vendors regarding parts and repairs• 2nd level of Support to 1st level Engineers• Troubleshoot and follow-up on cases that service team are unable to solve• Working with internal departments within the company (eg: R&D, Project, Purchasing) on service & project updates• Placed in charge of solving issues faced by customers limited by time & resources

• Primarily in charge of maintaining and servicing of baggage x-ray machines around Changi Airport Singapore• Receiving phone calls regarding faults and rectification within stipulated timeframe• Evaluated systems according to predetermined checklist and noted issues.• Installing, relocation and commissioning of X-ray machines.(Singapore and Nepal)• Troubleshooting of hardware and software components• CCTV installation• Installed new equipment and explained operation and routine maintenance protocols to customers.• Trained customer employees and managers on machine use and maintenance.• Diagnosed and troubleshot problems, repairing and restoring machines ensuring peak performance.

• Working in a school environment, providing IT support and troubleshooting for 100+ school users• Manage school network and computers• Liaised with users, communicating and resolving problems and concerns.• Implemented corrective action procedures within prescribed guidelines for issues, escalating high priorities to other technical resources.• Reviewed technical & logistical aspects of IT/AV Projects• Spearheaded school's transition to School SOE (ensuring seamless transition for of new hardware & software elements)• Logged inventory of IT/AV systems to maintain user accessibility.• Managing IT/AV resources under the SSOE guidelines• Installed technical hardware and software in deskside support environment.• Served as point-person for support requests with clients and vendors.• Gathered, organized and distributed technical documentation.