Viknesh Rajandran Email & Phone Number

Kuala Lumpur, My

Kuala Lumpur, My

Conducting training needs analysis for responsible division aligning with Company & divisional objectiveCustodian of Technology Academy covering domains (Data & AI, IoT, Cloud, Cybersecurity, 5G, Business Process Automation, Agile & more)Driving and owning new cloud practitioner certification companywide.Creating and sustaining a network of learning championsInitiating operations excellence for learning & development for process improvementsCurating learning assets (trainings, webinars, conferences, reports) from wide online sources (paid & publicly available content)Creating & customizing training curriculum with local SME's and training providers Planning and executing joint event with Partners (AWS, Google, Microsoft, Red Hat, HuaweiProducing multifaceted capacity building activities such as online learning, instructor led training, hybrid training, community of practice, coaching & mentoring, hackathons.Incorporating instructional design in training offered.AchievementsPlanned and rolled out Companywide digitalization program for 3900 employees with 97% assessment participation ratePlanned and rolled out Data & AI precision upskilling academy with 94% assesment rateAwards2022 MaxisWay 2.0 Awards – MMT’s Choice: Digital Champion2022 MaxisWay2.0 Awards (People’s Choice) 2022 Maxis Yammer Awards

Kuala Lumpur, Wilayah Persekutuan, My

Leading Adoption & Change Management practice of the businessConducting Microsoft 365 Champion and user training for customers in Finance, Oil & Gas, Medical, FMCG, Airlines, GLC and Education sector. Conducts assessment workshops for customers to address business case scenarios, to identify gaps in day-to-day scenario and to maximize the capabilities in Microsoft 365. Plan and orchestrate Office 365 launch Events, Excitement days and Ask the Expert onsite booth sessions. Manage projects for adoption & change management activities to align with customer’s objective, to ensure proper deliverables are met in timely manner and to have weekly updates on activity and reports. Leads the marketing initiative for the companyAwards2020 - APAC Education Global Training Provider (Best Modern Academies) - Microsoft2020 - APAC Power Platform Hackathon 2.0 (Best UI) - Microsoft

Providing training and enablement to enterprise end-users and partners for Microsoft's cloud and productivity products such as Office 365 and Azure.Planning an end-to-end journey of cloud adoptions for a new enterprise customer who embarks into the cloud journey. Activities including end-user, admin & VIP training, bite-size tips & tricks workshop, ask me anything (AMA Clinics), webinars, excitement days, launch events amongst others.Working with solution integrators to help customize and plan adoption and change management activities for enterprise clients.Working with Microsoft Malaysia to create a Champion Network from the existing enterprise user and planning activities for the community of practice. For e.g. biweekly podcast updates, quarterly power breakfast sessions to share success stories and address challenges faced by champions.Conducting enablement training to members of Microsoft Partner Network for Office 365 and Azure to help them discover selling opportunities to end-users, coaching and hand holding in sales process including joint visits to customers.Consultation to Office 365 enterprise customers to help increase consumption and maximize utilization by identifying use cases, implementing gamification to create excitement and strategizing roadmaps to move workloads from on premise to cloud** The company ceased operations in 2020 and entered a joint venture with M Solutions PLT to form Adoptio Sdn Bhd as a strategic expansion plan.

Responsible for developing strategic marketing plans as well as setting the quotas and KPI for 5 of its subsidiaries. Grew sales by two folds, and the workforce from twenty to one hundred and twenty staff. Secured two exclusive distributorships.Provide training services to MDEC, Cooperative Commission & ANGKASAExpanded the e-marketplace to IndonesiaDeveloped a cooperative management solution (IP Product) Secured loans and trade facilities for business expansion.

Lead the organization with the responsibility to diversify the business offerings and design a 5-year strategic plan for the holding company. Created a few new divisions including the inside sales team which grew to twenty-five sales representatives in under 12 months with consistent monthly sales of RM 1 million.Obtained ISO 9001:2008 certification for two subsidiaries and was appointed as Management Representative (MR) for the exercise. Initiating the e-commerce platform (copshoppe.coop) for the cooperative industry to market and supply cooperative product to public in ASEAN region through joint venture with ANGKASA Collaborating with cooperatives in the Asean region to onboard them into the platform for cross country selling.Formed new companies as a part of the business expansion - listed belowCloud Trinity Holidays Sdn Bhd - a travel and tours company providing inbound and outbound tourism.Awangarde Sdn Bhd- the IT arm that develops could base solutions with 9 in-house developers providing SaaS and IaaS. We developed a cooperative management cloud system (SISKEK) and endorsed by KPDNKK (Consumer & Cooperatives Trades Ministry) and ANGKASADistinet Sdn Bhd - Solutions integrator for managed services and supply of IT hardware and peripherals, B2B sales of mobility products and credit card program (BNPL schemes)

Redmond, Washington, Us

Partner facing role to support business planning & review process, partner portfolio development and sales pipeline reviews Training and partner capacity building. Responsible for weekly pipeline review with managed partners for the Malaysian subsidiary Aligning partner opportunity with divisions internally (GOV, EPG, SMC, EDU). Ensuring that the partner is aware of the marketing programs campaign that is being offered at the country and regional level.

Round Rock, Texas, Us

Managing Preferred Account.Preparing weekly sales forecast for the team. Ensuring sales target is met daily throughout the week. Manage customer escalations and ensure that customer’s complaints are solved fast. Product specialist for client line of business for the entire Malaysia subsidiary.Account planning with partners for cross selling.Consistently met and exceeded sales quota. Awards2010 - APAC Customer Experience Award2011 - President Club Award

Responsible for Ambu Medical. products in MalaysiaResponsible for new customer acquisition, Budget planning & forecasting.Training medical frontliners on best practices via continuous medical education in government hospitalsTraining Anesthetist on products such as resuscitation bag, laryngeal mask, ECG sensors, intubation scope and advanced medical manikins.

Managing the operations of two outlets in Bukit Bintang. Workforce planning, cost-control, staff training, menu planning.Creating and implementing SOP.Working with vendor to plan marketing campaign.

Master'S Degree Of Business Studies, Marketing

Diploma In Hotel Management, Cuisine