Vikram .. Email & Phone Number

Toronto, On, Ca

Hamilton, Ontario, Canada

• Technical proficiency with smartphones, tablets, computers, and wearables.• Familiarity with iOS and/or macOS, or comparable technology.• Effective communication in English (written and verbal).• Strong problem-solving and multitasking abilities.• Adaptability to changes and commitment to continuous learning.• Patience and empathy in customer interactions.

Mississauga, Ontario, Canada

• Expertly repaired and serviced desktops, laptops, and tablets.• Conducted diagnostics, provided repair estimates, and resolved technical issues.• Promptly responded to internal technical support requests.• Proficient in networking and hardware for reliable internet connectivity.• Conducted data backups to preserve data integrity.• Installed Windows OS and conducted hardware/software troubleshooting

North York, Ontario, Canada

• Conducted rigorous site inspections across diverse sectors, including construction, residential, retail, and commercial, to assess and enhance overall security measures.• Enforced parking regulations and issued tickets in Mississauga, Uxbridge,Newmarket, and Markham.• Monitored security cameras and documented all activities and incidents in detailed reports, while creating and updating Standard Operating Procedures (SOPs) as needed.• Coordinate and maintain the guard schedule, updating shifts and assignments as needed to ensure coverage, using TrackTik for efficient management.• Acting as main point of contact for clients, typically through email or phone communications to ensure that services are delivered according to clients & agreed-upon standards, budget.

Ontario, Canada

• Provided customer service with a friendly attitude. • Ensured the integrity and accuracy of ID verification and document processing.• Troubleshot, serviced, and repaired parking system hardware and software.• Kept careful records of security actions and responded well to alarms.

Mississauga, Ontario, Canada

• Coordinated inbound/outbound mail for stores and field personnel, ensuring timely deliveries.• Managed mail bags, prepared shipments via courier and warehouse systems.• Processed outgoing packages, tracked shipments, and resolved inquiries.• Prepared envelopes, distributed marketing materials, and managed supplies.

Post-Graduation Diploma Program, Human Resource Management, A

Post-Graduation Diploma, Business Administration And Management

Master'S Degree, Business Administration And Management, General

Bachelor'S Degree, Computer Science