Partner
Current
Consulting
Making organizations digitally customer centric.
Oct 2023 - Present
AeroLeads people directory · profile
Vikram Bawa Email & Phone Number
Digital Transformation, CX Leader
at
Consulting
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Consulting
Role
Digital Transformation, CX Leader
Location
Karnataka, India
Who is Vikram Bawa? Overview
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Quick answer
Vikram Bawa is listed as Digital Transformation, CX Leader at Consulting, based in Karnataka, India. AeroLeads shows a matched LinkedIn profile for Vikram Bawa.
Vikram Bawa previously worked as Partner at Consulting and Vice President of Digital Transformation at Exl. Vikram Bawa holds Master Of Business Administration - Mba, Marketing And Strategy, A from Nanyang Business School, Ntu.
Profile bio
About Vikram Bawa
Digital Experience leader with 20+ years of experience with Fortune 500 firms across the globe. Led a $ 1bn transformation program improving Customer Experience, Customer Retention, Loyalty and Brand Recall using CRM, ERP, Analytics, Conversational AI, RPA and NLP led solutions.
Listed skills include It Strategy, Business Process Re Engineering, Pre Sales, Business Analysis, and 13 others.
Current workplace
Vikram Bawa's current company
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Consulting
8 roles · 26 years
Vikram Bawa work experience
A career timeline built from the work history available for this profile.
Vice President Of Digital Transformation
Leading large scale CX and Digital Transformation Initiatives with large Retailers, Travel, Telecom, Banking and Utilities.
Dec 2021 - Dec 2023
General Manager
Led a large CX Digital Transformation Engagement, spread across the globe with ACV > $ 200M
May 2021 - Dec 2021
Director
Consulting
Digital Transformation using cutting edge AI solutions, Making organizations Customer Centric
Jan 2015 - Apr 2021
Practice Manager
Managed Customer Experience consulting, Marketing Analytics, CRM practices.Client Management, Developed propositions and solutions in-house to cater to clients’ needs.Led Sales pursuits and RFP responses across industry verticals.Streamlined the Digital Marketing Processes for a Digital Payments major at SFO, USA. Defined Customer Experience Roadmap to help the organization be more customer focused and improve customer retention. Helped realize Marketing Campaign Attribution, CRM and Analytics goals.Helped an Insurance major align its processes to the CEx vision at San Antonio, Texas, USAConducted workshops on Marketing Analytics and Customer Centric solutions for a Fast Food Retail giant based out of Chicago, USAAssisted global Telecom, Loyalty Solutions provider, Australia based Retailer, UK based Utility Co. measure and improve their Customer Experience
Jul 2010 - Dec 2014
Program Manager
Start Up
May 2009 - Jul 2010
Business Strategy Consultant
Strategic Consulting for fortune 100 firms across the globe. Assisted organizations in Business / Marketing Strategy - Growth, Market Entry, Business Expansion, Customer Experience Strategy and Business Realignment.
Apr 2007 - Jul 2009
Sap Consultant
Wipro Technologies
Integrated Supply Chains of global CPG players like Gillette, Europe and USA, Sanyo HK, USA using SAP-EDI.
2001 - 2004
~3 yrs
5 education records
Vikram Bawa education
Master Of Business Administration - Mba, Marketing And Strategy, A
B.Tech, Computer Science
Mba, Marketing/Marketing Management, General, A
Mba, Marketing Strategy, A
Executive Education, Digital Strategies
FAQ
Frequently asked questions about Vikram Bawa
Quick answers generated from the profile data available on this page.
What company does Vikram Bawa work for?
Vikram Bawa works for Consulting.
What is Vikram Bawa's role at Consulting?
Vikram Bawa is listed as Digital Transformation, CX Leader at Consulting.
Where is Vikram Bawa based?
Vikram Bawa is based in Karnataka, India while working with Consulting.
What companies has Vikram Bawa worked for?
Vikram Bawa has worked for Consulting, Exl, Hcl Technologies, Start Up, and Ibm Global Services.
How can I contact Vikram Bawa?
You can use AeroLeads to view verified contact signals for Vikram Bawa at Consulting, including work email, phone, and LinkedIn data when available.
What schools did Vikram Bawa attend?
Vikram Bawa holds Master Of Business Administration - Mba, Marketing And Strategy, A from Nanyang Business School, Ntu.
What skills is Vikram Bawa known for?
Vikram Bawa is listed with skills including It Strategy, Business Process Re Engineering, Pre Sales, Business Analysis, Business Intelligence, Management Consulting, Requirements Analysis, and Business Process Improvement.
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