Service-oriented Leader with demonstrated interpersonal, organizational and operations management skills. A self-driven insightful professional with 25 years of experience in Service Industry (Hospitality and Logistics), yet always keen on learning something new.Possess excellent critical analytical and problem-solving skills that help assist with solving complex operational problems.Hands-on experience in operations, as well as the ability to adhere to contract requirements, maintaining the Customer's and Management's balance.Leadership qualities that enable the entire team to work as one.Clear vision on targets and Goals.Implement SOP’s and work towards Continuous Improvement for customer services.Understanding Customer’s exact requirement and delivering as per set Standards.Time management, organizational, and prioritizing abilities.Strong verbal and written communication skills.Handled large state-of-art warehouses with Multiple Clients under one roof using modern MHE's and workforce of over 120 manpower.