• Strategic projects: Recommendation Engine, Real Time Fraud Detection Model, Customer Service Capacity Forecasting Model, Churn Model.• Optimized BI processes, databases, reports, and dashboards in Tableau.• Standardized all KPIs across countries.

Analyzed industry, made business plans for strategic partnerships and for manufacturing and marketing of cutting edge technology products in bioengineering. Analysed cost structures, designed pricing strategies, and made financial projections of 7 projects in different industries like healthcare and top-league professional football.

• Designed IT systems to detect, prevent, and recover fraud losses on credit cards.• Managed projects end to end- From requirements gathering to deployment.• Developed systems to recommend favorable or unfavorable actions based on review of a customer's credit risk.• Derived insights using Business Intellegence to take better business decisions for IT system specifications

• Setup Offshore operations of new account by hiring and training employees.• Set up weekly phone calls between programmers, offshore team, and onsite team for smoother operations and fewer defects.• Received "TCS Gem" award for "beyond excellence". Was the sole recipient of this award in 2009• Achieved a Client Satisfaction Index of 95%, against the average of 85% for other Tata accounts• Created an innovative automated testing system, saving the client $25,000 annually