Vikram Hegde

Vikram Hegde Email and Phone Number

Senior Vice President at Axis Bank @ Axis Bank
bombay, maharashtra, india
Vikram Hegde's Location
Thane, Maharashtra, India, India
Vikram Hegde's Contact Details

Vikram Hegde work email

Vikram Hegde personal email

About Vikram Hegde

Experienced professional in the field of Banking with strong astute in process improvements and automation and flair in digital platforms.Adept at cross functional interactions and project delivery.Quick Learner and Excellent people management skills.

Vikram Hegde's Current Company Details
Axis Bank

Axis Bank

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Senior Vice President at Axis Bank
bombay, maharashtra, india
Website:
axisbank.com
Employees:
62502
Vikram Hegde Work Experience Details
  • Axis Bank
    Senior Vice President - 1 - Projects - Service Recovery
    Axis Bank Apr 2023 - Present
    Mumbai, Maharashtra, India
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  • Axis Bank
    Vice President - Projects - Service Recovery
    Axis Bank Nov 2022 - Mar 2023
    Mumbai
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  • Axis Bank
    Deputy Vice President - Nri Product Process And Digital Channels
    Axis Bank Apr 2021 - Oct 2022
    Mumbai, Maharashtra, India
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  • Axis Bank
    Assistant Vice President - Nri Product, Process And Digital Channels
    Axis Bank Apr 2018 - Mar 2021
    Mumbai, Maharashtra, India
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  • Axis Bank
    Senior Manager - Nri Process
    Axis Bank Nov 2014 - Mar 2018
    Mumbai, Maharashtra, India
    View
  • Seshaasai E Forms Pvt Ltd And Saieesh Data Systems Pvt Ltd
    Gm And Head - Bpo Vertical
    Seshaasai E Forms Pvt Ltd And Saieesh Data Systems Pvt Ltd Jun 2013 - Oct 2014
    Navi Mumbai
    Heading the BPO vertical for Seshaasai which is one of the leading Back office, printing and stationery Service Provider for the BFSI Sector.
  • Bharti Axa Life Insurance
    Associate Manager - Compliance Review And Enterprise Risk Management
    Bharti Axa Life Insurance Jul 2012 - May 2013
    Mumbai Area, India
    • Ensuring adherence and meeting the Rural and Social compliance.• Checking and reviewing the process basis the IRDA regulations and circulars and accordingly suggesting and ensuring implementation of corrective actions.• Facilitating functions to identify and document the risks in their function.• Reporting of risks basis their rating to the Risk Management Committee.• Regular follow-ups and mitigations of the risks identified on a regular basis.
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  • Bharti-Axa Life Insurance
    Associate Manager-New Business
    Bharti-Axa Life Insurance Feb 2008 - Jun 2012
    Managing end to end new business operations from Policy Login to Issuance from Head Office.Also taking care of Vendor Management for New Business Department.
  • Reliance Bpo Pvt. Ltd
    Assistant Manager - Process
    Reliance Bpo Pvt. Ltd Apr 2007 - Feb 2008
    Was responsible for the entire wireline outbound calling projects, NRI Inbound & NRI Outbound Collections Process, Broadband Escalation Desk.Launched the 90 day life cycle management for Wireline customer.
  • Reliance Bpo
    Team Member - Process
    Reliance Bpo Apr 2006 - Mar 2007
    Responsible for the entire process of Outbound Wireline Process, NRI Desk.Designing process, completing outcalling projects, NRI Collections.
  • Reliance Bpo
    Team Leader - Cwg, Billing Escalation Desk
    Reliance Bpo Apr 2004 - Mar 2006
    Was handling a team of 18 people in Tier 2 departments like Corporate Wireless Group & Billing Escalation Desk ensuring all the SLA's & KPI's are meeting the desired targets.
  • Reliance Bpo
    Customer Response Executive
    Reliance Bpo Sep 2002 - Mar 2004
    Had been a part of handling calls for various departments like CAF2handset,tariff, billing.Was the pioneer team member in Billing Escalation Desk and was recognised for being the best mentor.

Vikram Hegde Skills

Vendor Management Management Teamwork Mis Team Management Strategy Leadership Customer Satisfaction Bpo Crm Analysis Relationship Management Business Development Risk Management Performance Management Business Analysis Insurance Operations Management Sla Banking Service Delivery Business Process Improvement Customer Relationship Management New Business Development Business Strategy Outsourcing Employee Engagement Team Leadership Business Process Business Planning Call Centers Recruiting Team Building Talent Acquisition Change Management Soft Skills Competitive Analysis Cross Functional Team Leadership Customer Retention Human Resources Key Account Management Time Management Program Management Sales Operations Training Analytics Process Improvement Project Management Customer Service

Vikram Hegde Education Details

  • Institute For Technology And Management
    Institute For Technology And Management
    First
  • N.G Bedekar College Of Commerce
    N.G Bedekar College Of Commerce
    Commerce

Frequently Asked Questions about Vikram Hegde

What company does Vikram Hegde work for?

Vikram Hegde works for Axis Bank

What is Vikram Hegde's role at the current company?

Vikram Hegde's current role is Senior Vice President at Axis Bank.

What is Vikram Hegde's email address?

Vikram Hegde's email address is vi****@****ail.com

What schools did Vikram Hegde attend?

Vikram Hegde attended Institute For Technology And Management, N.g Bedekar College Of Commerce.

What are some of Vikram Hegde's interests?

Vikram Hegde has interest in Adventure Sports, Driving, Learning New Things.

What skills is Vikram Hegde known for?

Vikram Hegde has skills like Vendor Management, Management, Teamwork, Mis, Team Management, Strategy, Leadership, Customer Satisfaction, Bpo, Crm, Analysis, Relationship Management.

Who are Vikram Hegde's colleagues?

Vikram Hegde's colleagues are Value Of Life, Manish Kumar, Manisha Chauhan, Rahul Jain, Ankur Mehrotra, Shubhjeet Singh, Shivani Paswan.

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