Digital Transformation Delivery Head | Certified Scrum Master | PRINCE 2 Practitioner | ITIL Certified ProfessionalWell-rounded professional with extensive experience in client management, coupled with strong growth mindset, analytical thinking and business acumen.Profile: Nearly 20 years of experience in providing superior customer experience, majorly worked in London, Coventry, Leeds (UK), Oslo (Norway) etc. An avid leader, with focus on formulating and implementing innovative, time bound solutions to complex problems often involving very high stakes.Previously associated as Program Manager for one of the Strategic Business Unit (SBU) at HCL Technologies. Some of the past engagements pertains to IT Service delivery space include the ones working with Clariant, ASDA/Walmart, Cadent Gas, DNB Norway, Deutsche Bank (DB), Jardine Lloyd Thompson Group (JLT), EMI etc.# Key Competencies:Strong Client Relationship Management Program/Project ManagementIT Infrastructure managementEfficient IT Service DeliveryAgile/Scrum way of workingPMO LeadershipVendor/Supplier ManagementApplications Release managementTeam coaching and mentoringExcellent stakeholders managementCertified Scrum MasterPRINCE2 Certified PractitionerITIL V2 and V3 Certified