Vikram Mathur Email & Phone Number

Manage large enterprise customers using Oracle's Cloud called Oracle Managed Cloud Services (OMCS)As cloud service Director I am charged with developing and managing the OMCS support relationship with designated customer accounts. My job duties includes maximizing customer's use of OMCS Services, drive a high degree of satisfaction and referenceability. My role is varied and extremely complex and requires independent judgment, logical reasoning, troubleshooting skills, and excellent verbal and written communication skills. Roles and Responsibilities:-Transition/Implementation Planning-Communication Plan -Customer Insight/Governance -Relationship Management

Greater Atlanta Area

Managing high value customer to help transition them Oracle Cloud service model.

Manage Oracle OnDemand customer to transition them on oracle cloud

Mr. Mathur is currently a Senior Principal Consultant in Oracle Consulting. He has ten years of systems implementation experience as Project Lead, Application Architect and Software Engineer. Vikram is quality-oriented with strong problem-solving skills and a demonstrated ability to translate complex concepts into effective systems. He is well experienced in design, development and maintenance projects and has specialized in CRM Applications for various industries like telecommunications, healthcare and service. This exposure provides him valuable experience of understanding key business process to design and develop solutions, making him a valuable resource to succeed under challenging conditions. He is level 4 certified for OBA implementations for R12 and 11.5.10 and Level 4 Certified in Siebel 8.1 and has a sound understanding of Call-to-Resolution, Call-to-Order, Click-to-Resolution, Click-to-order and Order-to-Cash business flows. He has excellent technical skills in Middleware technologies like BEPL and SOA as well as in the areas like Custom Extension, Interface, Conversion. His experience as technical and functional lead serves as the foundation for understanding the key business issues in implementing and integrating information systems and providing rapid and significant business benefits

LongBoard is a software company that enables leading telecommunications carriers and service providers to deliver high quality converged multimedia services over today's networks while moving to IMS/3G, boosting ARPU and cutting time to market. Software Engineer· Teamed with five engineers in design/development of Longboard Multi-Media Application Platform (LMAP) · Lead role in the design of the object relational model using Oracle database, for an application developed in Java and C++, as well as writing Java codes, for interfacing Java with Oracle using JDBC API · Specific Technologies Utilized: Java; CORBA; Sun Solaris

Technology Planning and Management Corp now know as Perot Systems delivers technology-based business solutions to help organizations worldwide control costs and cumulative growth. Application Analyst· Developed an Intranet Information System for Human Resource, which provided online leave status, overtime, training requirements and other personal information both for the company employees and management. The offering was built on Oracle database, JavaScript and HTML. · Responsibilities included coding, code reviews and debugging PL/SQL codes for database triggers, stored procedures, function and packages. Wrote Java codes, to interface Java with Oracle using JDBC API.

Sr Programmer· Integrated Business Offering In Oracle (ERP)· Comprehensive software offering, which integrated the core functions of the manufacturing organization to enhance operational efficiency. The offering was built on client server architecture that offered GUI front end using Developer 2000 (Forms 5.0, Reports 3.0) and Oracle Database on SCO UNIX platform.· Responsible for requirements gathering, development of shop floor control system, material management system and engineering change control system modules, during the design and development phase.· Responsible for coding, code reviewing and debugging stored procedures in PL/SQL for critical processes such as Bill of Materials (BOM) and Material Requirement Planning (MRP).· Provided training and on-site support to the client. · Member of Technical Support Group (Software)- Responsible for providing support to various clients facing problems related to Oracle reports printing.

· Diploma In Advanced Computing, System Engineering And Design

Bachelor’S Degree In Science, Mathematics

· Post Graduate Program In Computer Application, Computer Application