Support Specialist with superior problem-solving and critical thinking skills, as well as meticulous attention to detail and methodical nature. Skilled in tackling problems in unique ways to develop innovative solutions. Consistently recognized by superiors and peers for knowledge and expertise.Practiced trouble-shooter with excellent diagnostics and repair abilities, strong attention to detail, and methodical approach. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues.Familiar with user support and root cause analysis. Advanced knowledge of Ericsson OSS/ENM operations and dedication to seeing issues through to the end.Resourceful in managing day-to-day operations Maintain Linux/Solaris Server etc.Team player with excellent analytical and communications skills. ENM professional Training from Product Design.Knowledge of container-based technologies like Docker, Kubernetes, and DevOps toolsGood understanding of Telco cloud |CEE/CBIS| EO-EVNFFM/ CBAM | EO-CM/CBND platforms.