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Vikram Ram Email & Phone Number

Service Desk Analyst - III at DXC Technology

Location: Uttarakhand, India 1 work role 1 school

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✓ Verified August 2026 3 data sources Profile completeness 86%

Current company

DXC Technology

Role

Service Desk Analyst - III

Location

Uttarakhand, India

Company size

83579 employees

Who is Vikram Ram? Overview

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Quick answer

Vikram Ram is listed as Service Desk Analyst - III at DXC Technology, a with 83579 employees, based in Uttarakhand, India. AeroLeads shows a matched LinkedIn profile for Vikram Ram.

Vikram Ram holds 3 Years Engineering Diploma, Electrical, Electronics And Communications Engineering from Uttarakhand Board Of Technical Education Roorkee ( Haridwar).

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Email format at DXC Technology

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DXC Technology

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Profile bio

About Vikram Ram

Hi, My name is Vikram I have 2 years of Experience in IT Service Desk Engineer role, I am currently working at DXC Technology India Bangalore working as "Analyst -III infrastructure services".I am eagerly looking for a great job opportunity in IT Networking, or Electronics Manufacturing. I am ready to relocate anywhere in the world with a visa sponsorship.My Skills:Windows Troubleshooting,Mac TroubleshootingIT networking.Ticketing Tools: ServiceNow, Salesforce.Incidents Management.Knowledge Of SMT (Surface Mount Technology) process.Fundamentals of Microsoft 365.Cloud concepts.For more information find my attached CV on my profile.Thanks & RegardsVikram Ram

Current workplace

Vikram Ram's current company

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Dxc Technology

Service Desk Analyst - III

virginia, united states

Website

dxc.technology

Employees

83579

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Company profile

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1 role

Vikram Ram work experience

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Service Desk Analyst - Iii

Dxc Technology

Apr 2023 - Present - Bengaluru, Karnataka, India

JOB RESPONSIBLITIES :Serve as the first point of contacts with users seeking technical assistance through various channels like phone chat & Email etc.Troubleshoot, diagnose problems, implement corrective action procedures, and/or escalate to other technical resources as appropriate.Helping the user via Remote Tool eg: LMI, BOMGAR etc.Knowledge on Windows installation, Upgrade, Downgrade.Troubleshooting related, Device slow performance, Update errors, Drivers update and rollback.Fixing the slow sound, slow performance, wi-fi issue, Network issue etc.Ability to work in a team environment and communicate effectively through chat system e.g: Teams, Slack etc.Experience in service desk ticketing tool service now.Determine the best solutions based on SOPs/ KBs related to the issues and the relevant details provided by users.Real time tickets creation and documentation.Escalate unresolved issues to next level of support engineers.Follow up and update user status and information.Experience with multi factor authentications.Experience in Core IT addressing clients worldwide.Record events and problems and their resolution in logs.Ability to diagnose and resolve basic technical issues faster.Set up and configures desktop computers, peripherals, and accounts, assigning access levels.

Team & coworkers

Colleagues at DXC Technology

Other employees you can reach at dxc.technology. View company contacts for 83579 employees →

JM

James Matthew Banday Colleague at Dxc TechnologyManila, National Capital Region, Philippines View → MA

Manzoor Ahmed Colleague at Dxc TechnologyChennai, Tamil Nadu, India View → RM

Richie Mendoza Colleague at Dxc TechnologyCentral Luzon, Philippines View → SH

Shruthi H Colleague at Dxc TechnologyBengaluru, Karnataka, India View → JW

Jak Wren Colleague at Dxc TechnologyLittle Rock, Arkansas, United States View → SD

Shreyas Dhakate Colleague at Dxc TechnologyMumbai, Maharashtra, India View → RV

Rick Van Diemen Colleague at Dxc TechnologyThe Hague, South Holland, Netherlands View → MR

Mahesh Reddy Colleague at Dxc TechnologyBengaluru, Karnataka, India View → SA

Swaroop Anand Balachandrasekar Colleague at Dxc TechnologyDuluth, Georgia, United States View → AD

Ashish D. Colleague at Dxc TechnologyNoida, Uttar Pradesh, India View →

1 education record

Vikram Ram education

Uttarakhand Board Of Technical Education Roorkee ( Haridwar)

Electrical, Electronics And Communications Engineering

FAQ

Frequently asked questions about Vikram Ram

Quick answers generated from the profile data available on this page.

What company does Vikram Ram work for?

Vikram Ram works for DXC Technology.

What is Vikram Ram's role at DXC Technology?

Vikram Ram is listed as Service Desk Analyst - III at DXC Technology.

Where is Vikram Ram based?

Vikram Ram is based in Uttarakhand, India while working with DXC Technology.

What companies has Vikram Ram worked for?

Vikram Ram has worked for Dxc Technology.

Who are Vikram Ram's colleagues at DXC Technology?

Vikram Ram's colleagues at DXC Technology include James Matthew Banday, Manzoor Ahmed, Richie Mendoza, Shruthi H, and Jak Wren.

How can I contact Vikram Ram?

You can use AeroLeads to view verified contact signals for Vikram Ram at DXC Technology, including work email, phone, and LinkedIn data when available.

What schools did Vikram Ram attend?