Vikram S
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Vikram S Email & Phone Number

Manager, Service Relationship Manager – Treasury and Trade Solutions at Citi Bank
Location: Chennai, Tamil Nadu, India 5 work roles 2 schools
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Role
Manager, Service Relationship Manager – Treasury and Trade Solutions
Location
Chennai, Tamil Nadu, India
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Vikram S is listed as Manager, Service Relationship Manager – Treasury and Trade Solutions at Citi Bank, a with 1191 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Vikram S.

Vikram S previously worked as Manager, Service Relationship Manager – Treasury & Trade Solutions at Citi Bank and Assistant Manager, Implementation Analyst – Payment Systems NACH – India Operations at Citi Bank. Vikram S holds M.Phil. (Management) from Periyar University.

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About Vikram S

Regarded as a Corporate Banking Management Expert, I present myself as a qualified professional with an extensive background in providing best-in-class banking service and problem resolution to customer queries. A significant chunk of my 15+year experience has been at various organizations, where I acquired expertise in Bank solutions (US banking), NACH processing & Clearing, Insourcing Operations Management, Team Management, Customer Management, Relationship Management, and Client Servicing.----SKILLSET----- Managed and led the day-to-day operations in the branch; checked daily reports and statistics to maintain the KPI. Plays an integral role in boosting the bank’s growth and accomplishing the targeted objectives by overcoming complex banking challenges and making the right decisions; developing new markets. Create win-win relationships with customers with proven capability in managing customer-centric operations while adhering to guidelines and ensuring customer satisfaction by achieving delivery and service quality norms. Assess the financial risk associated with payments intermissions; oversee and dispose of surplus cash in addition to physical cash; verify security items at the beginning and end of every workday, and provide oversight on cash flows throughout the day. Increase the bank’s business by accelerating the sales of financial products & services. Enable and ensure prompt response & solutions to Banks/NBFI/Corporate client’s day-to-day queries. Facilitate the bank’s decision-making by preparing and providing the management information systems, reports & analysis inclusive of business requirements, functional requirement documents, and UAT/SIT. Steer an array of functions, including, Item processing, Trade Solutions – Bank Guarantees, NACH processing & Clearing operations. Identify streams for revenue growth by establishing cost-effective plans to build customer preference. ----CAREERPINNACLE----- Accredited with the Instant Award twice for handling the CTS operations. Acclaimed the Quarterly team awards twice for managing the NACH implementation team. Successfully acknowledged the quarterly Individual Award for lean implementation and centralization of clearing activities of 11 small locations under 1 hub (Bangalore).I am now willing to offer my experience and expertise in a demanding position to a company that promises mutual growth. Connect to me at citizenvikram@gmail.com

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Citi Bank
Citi Bank
Manager, Service Relationship Manager – Treasury and Trade Solutions
Chennai, TN, IN
Employees
1191
AeroLeads page
5 roles

Vikram S work experience

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Manager, Service Relationship Manager – Treasury And Trade Solutions

Chennai, Tn, In

Manager, Service Relationship Manager – Treasury & Trade Solutions

Chennai Area, India

In my present capacity, I am accountable for managing a portfolio of 25+ Banks Nostro accounts with the opportunity of cross-selling multiple cash and trade products in the South Region. I also contribute to formulating strategy, determining growth opportunities, creating cost-effective, fit-for-purpose functions & organizational structure, and growing the business profitably.My other job duties include: Handle a portfolio comprising of financial institutions (Banks),NBFI and large corporate clients. Resourcefully accomplish the targets by devising and effectuating competitive strategies. Provide oversight throughout the branch operations. Facilitated the banking operations in line with the banking policies. Handle a whole gamut of functions, including prices, customizing commission fees, and billing maintenance for all FI clients with the consistent ramp-up in USD clearing, SBLC issuances, LC issuances, and advising. Contribute to managing anNBFI & local Corporates portfolio and servicing clients across regions. Align and implement the corporate banking strategy with the Bank’s strategic vision. Nurture and uphold a relationship with corporate clients and assist them in using digital board platforms, enhancing the customer experience across branches and sales. Coordinate hand-holding on daily collections and payments-related questions for corporate and public sector banks regarding forex products and transactions.Additionally, I provide leadership and direction to the diverse and fast-moving team, communicating the department's vision & expectations and projecting them towards the accomplishment.

Assistant Manager, Implementation Analyst – Payment Systems Nach – India Operations

As Assistant Manager, Implementation Analyst – Payment Systems NACH – India Operations, I played an integral role in implementing controls in ACH, enabling Aadhaar based transaction processing for retail customers, setting up the bulk image-based mandate verification under Optical Character Recognition Technology, regular briefings with TCS/ Odyssey Technology (tech vendors) on file-based support for ACH digital signature and file verifications. I also DISPLAYED excellence in relationship management to develop and grow banking customer relationships.My other job duties include: Steered and carried out the testing and Implementation of the NACH platform in Citibank India and was among the First 5 banks to go live in ACH Pan India. Performed and completed the UAT testing for various system applications and reported the results/loopholes to the development team. Nurtured and upheld robust relationships with the clients.Additionally, I also guided and steered the staff towards accomplishing targets

Jan 2013 - Jun 2015

Senior Implementation Analyst– Cheque Clearing Operations Cts South

AsSenior Implementation Analyst– Cheque Clearing Operations CTS South, I shouldered with the entire responsibility of initiating and carrying out the CTS Testing of Checkmark application for transaction process flow (Image Processing application). I also facilitated the senior management’s decision-making by producing, reviewing, and providing the daily & monthly MIS reports. My other job duties include: Majorly engaged in overseeing and handling a portfolio of over KD 700m for some of the banks largest VIP corporate clients Played a significant role in recording the Internal Audit, which made Bangalore one of the top-rated locations Pan-India. Implemented the testing of end-to-end scenarios for Clearing Business, such as Functionality and Usage Limitations, conducting knowledge transfer sessions, assisting the Clearing Business team with their queries, and testing all possible control points regarding Banking Audits or Compliance Reviews.Additionally, I also coordinated the vendors.

May 2010 - Jan 2013

Assistant Manager – Cash & Retail Branch Operations

As Assistant Manager – Cash & Retail Branch Operations, I was held accountable for maintaining stringent adherence to the RBI guidelines complying with 6 sigma standards for handling the operations. I also steered an array of banking operations, entailing cash management & teller operations tasks, retail banking, customer service, and relationship management operations.Furthermore, I also examined the overall expenses at the branch level and implemented the cost control measures.

Dec 2006 - May 2010
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2 education records

Vikram S education

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What company does Vikram S work for?

Vikram S works for Citi Bank.

What is Vikram S's role at Citi Bank?

Vikram S is listed as Manager, Service Relationship Manager – Treasury and Trade Solutions at Citi Bank.

Where is Vikram S based?

Vikram S is based in Chennai, Tamil Nadu, India while working with Citi Bank.

What companies has Vikram S worked for?

Vikram S has worked for Citi Bank and Hdfc Bank.

Who are Vikram S's colleagues at Citi Bank?

Vikram S's colleagues at Citi Bank include Sakeena Jaber, Ralph Giordano, Amy Hall, Mary Strom, and Ramu Odapally.

How can I contact Vikram S?

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What schools did Vikram S attend?

Vikram S holds M.Phil. (Management) from Periyar University.

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