Vikram S Email and Phone Number
With over 17 years of experience in digital transformation, online platform development, and software as a service (SaaS) builds, I am a Sr Manager-Solution Architect at Cognizant, a leading global IT services provider. I collaborate with technology and engineering teams across service lines, helping them implement a productized strategy, consuming existing components while also enhancing the velocity of products by leveraging cloud platforms and AI.I have a strong track record of providing enterprise-level solution architecture for very large, complex, and mission-critical technology solutions for clients in retail, telecom, networking, and pharma industries. I have extensive knowledge of process classification frameworks and BPMN notation for sales and service areas. I have also worked on various on-premise and cloud applications, such as Oracle, Salesforce, Shopify, and Time of Arrival (TOA). I am an Oracle Certified Professional with certifications in Oracle Fusion CRM, Oracle Fusion CRM 11g Sales, and Oracle Fusion CRM 11g PreSales.
Cognizant
View- Website:
- cognizant.com
- Employees:
- 278214
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Sr Manager -Solution ArchitectCognizant Oct 2021 - PresentPune, Maharashtra, India• Collaborating with Technology and Engineering teams across service lines, helping them implement a productized strategy, consuming existing components while also greatly enhancing the velocity of products by leveraging cloud platform and reuse • Implementing Agile techniques to deliver high business value solutions to maximize benefits realization • Heading delivery of all iterations for delivery of business value in short iterations to maximize productivity in the midst of change • Understanding clients’ business and providing inputs for the creation, implementation of effective architecture & technology plans • Architecting, designing & developing Enterprise Solutions while maintaining scalability, performance, and quality of all platforms • Creating architectures and designs for new solutions around existing and new problem spaces; functioning as Lead Architect taking solution ownership and stimulating design to completion -
Digital Release ManagerZensar Technologies - Aa Project Jan 2020 - Sep 2021Pune Area, IndiaDevOPS ,Release Management, Change Management
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Solution Architect /Product Manager / Project GovernanceChristie'S Sep 2018 - Dec 2019London, United Kingdom -
Erp / Crm -Process Consultant/Gap Analysis / Digital Process Improvements Using CloudUnicomer Aug 2016 - Dec 2016El Salvador -Central AmericaRequirements gathering exercise To-Be solution design to document (L1 to L5) Process maps
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Sr Technical Specialist For Crm And Erp ApplicatonsAlmutlaq Holding May 2015 - Dec 2015Saudi ArabiaDesign CRM process for Service , Asset Management , Change Management ,Help Desk , Quality Management , Solutions ,Sales , Proposals and Presentations ,Lead Management ,Forecasting ,CTI ,Email Response ,Contracts , Marketing Automation , Campaign Management ,Mobile apps . -
Crm Specialist And Incentive Compensation Expert For Oracle CloudMerck Jan 2015 - Apr 2015Saudi ArabiaSet up SIP ( Sales Incentive Plan ) to ensure that MSD Saudi Arabia is rewarding sales professionals for performance on their quarterly /biannually sales targets ,which in turn ,drive MSD’s completive position in Saudi and enable the company to employ a diverse workforce that values collaboration.
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Crm Functional Consultant /Oracle Cloud/Sales ForceCisco Mar 2009 - Dec 2014Pune Area, IndiaSMCC (Sales and Marketing Call Center) :-SMCC will enable Cisco to increase marketing campaign effectiveness and provide a standard platform to integrate lead data from third party vendors. Sales & Marketing Call Center (SMCC) application is CRM based solution Call Center. It is aimed to support the outbound and Inbound Marketing calls. SMCC Application is used for following activities –Campaign Load, Campaign Execution, List Import, Smart scripts, Response Generation, Lead Conversion MRM (Marketing Resource Management) :MRM is a global tool used to support the Global Campaign Planning Process and Financial Budgeting process. MRM application is used for the following Activities -Marketing Campaigns, Marketing Programs, Marketing Activities, Marketing Sub-Activities, and Marketing Funds -
Crm Design ConsultantBt - Global Services Jan 2005 - Dec 2008London, United Kingdom1. Design of Generic Framework to achieve the 3R's: Reusability, Reduce Cost, Reduce Delivery Timelines for all new products which are to be launched by Open reach. 2. Re-align all the existing products to use generic framework without impacting CP experience 3. Preparation of interface spec and sample XMLs for upstream and downstream components of Openreach CRM and getting interface agreement and Signoff from them. 4. Design of inbound and outbound dialogue services. 5. Preparation of Component design Document and setting up walkthrough call with Development team explaining them what needs to be built. 6. Resolving all development teams' queries and providing them with appropriate solution. 7. Support Solution design team and all component teams by giving inputs during product launch. -
Siebel DesignerTech Mahindra Jun 2004 - Dec 2008Worked as CRM Design team member for open reach project
Vikram S Education Details
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Computer Engineering -
Vidya Bhavan
Frequently Asked Questions about Vikram S
What company does Vikram S work for?
Vikram S works for Cognizant
What is Vikram S's role at the current company?
Vikram S's current role is Sr Manager -Solution Architect @ Cognizant | Agile, DevOps, AI.
What schools did Vikram S attend?
Vikram S attended Maharashtra Institute Of Technology, Vidya Bhavan.
Who are Vikram S's colleagues?
Vikram S's colleagues are Pavithra Ganesan, Sneha Mahadev Mhatre, Tanaya Das, Yashwanth Mg, Lucas Paiva, Partha Sarathy, Madan Saravanan.
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