Vikram S Email and Phone Number
Installing, Monitoring and Troubleshooting Centos, Debian, Ubuntu Linux & Mac OS ServersExtensive knowledge on Auto Scaling High performance Web Server), DB Servers , Mail Server Configuration, CDN Security & Troubleshooting.Worked on Server Provisioning, Security & Maintenance for E-Commerce clients in India.Firewall configuration (pfsense,Iptables etc) & monitoring,Automated offshore Backup AWS (Amazon Web Services):Auto Scaling, EC2,EBS,VPC,IAM,S3,Cloudfront,Cloudwatch,Glacier, RDS Servies ,Route 53.Automated Build Platforms /Continuous integration Using CI/CD toolsExtensive Knowledge in Layer 4 & Layer 7 Load Balancing Web Servers.Deployment and maintenance of Cloud instance in different timezones across the globe.Responsible for maintaining IT as per SLA.Strong knowledge in HTML5, CSS3, PHP,Mysql,Mariadb,postgresql,mongodbMonitoring and Maintenance of SQL Database Replication and Restoring Database periodically.Responsible for Maintaining IT Infrastructure and Server Checklist .Responsible for Cyber Threat Management ,Disaster Recovery and Backup Plan.Strong Basic Scripting knowledge Strong knowledge in Web Development.Worked on High Availability Server Stack Infrastructure.Worked on Open Source Applications :Vicidial, Goautodial, Asterisk, VoIP, Elastix, SIP, Own Cloud,NAS.Responsible for Internal & External IT Infrastructure of the organisation.Vendor Management & Troubleshooting of technical issue by with Co-ordinate ISP Providers, Hosting Provider & Hardware Service Providers.Operational knowledge of reporting tools and data extraction.Cost reduction strategies. Server and service consolidation, migration of legacy systems into Virtualized environments.Network and Server room maintenance and support. Day to day operational support of server racks and networking infrastructureDesktop/Laptop office support. Handled provisioning and customizations of user computing work environments that included all office infrastructure.
N. Ranga Rao & Sons Pvt. Ltd.
View- Website:
- cyclepure.com
- Employees:
- 924
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N. Ranga Rao And Sons Pvt. Ltd.N. Ranga Rao & Sons Pvt. Ltd.Karnataka, India
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Aws Cloud And Network EngineerN. Ranga Rao & Sons Pvt. Ltd. Jul 2020 - PresentBangalore Urban District, Karnataka, India
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Senior Software EngineerUp Your Game Aug 2018 - Feb 2020Bangalore -
It Infrastructure SpecialistCarmatec It Solutions Pvt. Ltd. Nov 2017 - Aug 2018Bengaluru Area, India -
Devops EngineerNoesis.Tech Apr 2016 - Nov 2017Mumbai -
It AdministratorZeeksphere Solutions Dec 2014 - Mar 20162Nd Floor, Reliable Plaza, Jakassandra Main Road• Dialer Installation and Maintenance• Strong knowledge in MySQL• Create a Inbound, Outbound, and new disposition, Uploading the leads & configuring the DNC numbers• Troubleshooting of technical issue regarding with outbound & inbound campaign to Desktop, Telecom, network & dialer.• Co-ordinate with ISP and dialer support vendor for any related issue• Responsible for day-to-day administration and monitoring of predictive dialer system including design, build and maintenance of campaigns, calling lists, filters, reports and list strategies.• Actively participates in strategy discussions with the call center management team.• Work closely with Operations Team to capture requirements configure and execute dialer campaigns• Monitors dialer and agent performance and recommends campaign calling strategies in support of management objectives.• Proactively works with call center management to identify opportunities to apply new dialer campaign strategies.• Responsible for development, testing, implementation and production of daily business reporting as required by management.• Completes regular Quality Assurance monitoring of the dialer system.• Leverages the call center outbound department data to analyze calling strategies, recommend improvements, and identify defects and /or areas for concern.• In the absence of the Command Center Manager, and/or when providing coverage during evening, and/or weekend shifts, assumes all operational management duties and responsibilities• Linux Installation Cent OS, Ubuntu, Linux Mint.• Installation and configuration of Firewall and IDS pfsense, iptables, fail2ban etc• Strong Knowledge in HTML5,CSS3 & PHP• Web Design & Development
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Accounts ExexcutiveOutsource Ace It & Ites Solutions Pvt Ltd Jun 2014 - Sep 2014Bengaluru Area, India -
System AdministratorTechnosoft Computers Jun 2013 - May 2014Kolar,KarnatakaWindows System administration, Network administration , Day to Day Operation
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Customer Support RepresentativeGenisys Software And Bpo Oct 2008 - Jan 2010Bengaluru Area, IndiaGreet customers warmly and ascertain problem or reason for calling.Resolve customer complaints via phone Handle product recallsSuggest solutions when a product malfunctions.Inform customer of deals and promotions. Utilize computer technology to handle high call volumes.
Vikram S Skills
Frequently Asked Questions about Vikram S
What company does Vikram S work for?
Vikram S works for N. Ranga Rao & Sons Pvt. Ltd.
What is Vikram S's role at the current company?
Vikram S's current role is N. Ranga Rao and Sons Pvt. Ltd..
What skills is Vikram S known for?
Vikram S has skills like Firewalls, Squid, Information Security, Windows Server, Laravel, Goautodial 3, Mac Os X Server, Linux, Amazon Web Services, Voip, Operating Systems, Photoshop.
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