Vikram Sahunta
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Vikram Sahunta Email & Phone Number

Business Critical & Solutions Support Engineer at City of Wolverhampton Council at City of Wolverhampton Council
Location: West Midlands, England, United Kingdom 4 work roles
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Current company
City of Wolverhampton Council
Role
Business Critical & Solutions Support Engineer at City of Wolverhampton Council
Location
West Midlands, England, United Kingdom
Company size
1677 employees

Who is Vikram Sahunta? Overview

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Quick answer

Vikram Sahunta is listed as Business Critical & Solutions Support Engineer at City of Wolverhampton Council at City of Wolverhampton Council, a with 1677 employees, based in West Midlands, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Vikram Sahunta.

Vikram Sahunta previously worked as Network Support Engineer at City Of Wolverhampton Council and Business Critical & Solutions Support Engineer at City Of Wolverhampton Council.

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Email format at City of Wolverhampton Council

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City of Wolverhampton Council

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About Vikram Sahunta

Vikram Sahunta is a Business Critical & Solutions Support Engineer at City of Wolverhampton Council at City of Wolverhampton Council.

Current workplace

Vikram Sahunta's current company

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City of Wolverhampton Council
City Of Wolverhampton Council
Business Critical & Solutions Support Engineer at City of Wolverhampton Council
sandwell, sandwell, united kingdom
Website
wolverhampton.gov.uk
Employees
1677
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4 roles

Vikram Sahunta work experience

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Business Critical & Solutions Support Engineer

City Of Wolverhampton Council

Wolverhampton, United Kingdom

Responsible for day to day technical support, escalations and management of allocated projects and solutions. Undertake active trend analysis of systems and services to identify, resolve and continually improve services. Enable the development of ICT policies and procedures aligned to ITIL best practice (e.g. Change control and release management) and deputise for the Service Manager where required.Provide first and second line ICT support (Service and Incident Management)Ensure the ICT service meets the needs of the Business Users (ChangeManagement)Ensure that equipment and services are fit for purpose (Supplier Management)Ensure that Incident trends are monitored, reported and resolved (ProblemManagement).Assist the Service Support Manager on the implementation of ICT projects (ProjectManagement)Assist with Engaging customers in specifying requirements (Process Improvement)

Jun 2019 - Nov 2022

Service Support Engineer

City Of Wolverhampton Council

Wolverhampton, United Kingdom

Part of the Service Support Team with responsibility for maintaining and supporting CoWC equipment, software and services by providing 1st and 2nd line support to all customers.Provide first and second line ICT support (Service and Incident Management)Ensure the ICT service meets the needs of the Business Users (ChangeManagement)Ensure that equipment and services are fit for purpose (Supplier Management)Ensure that Incident trends are monitored, reported and resolved (ProblemManagement)Assist the Service Support Manager on the implementation of ICT projects (ProjectManagement)Assist with Engaging customers in specifying requirements (Process Improvement)

Apr 2019 - May 2019

Desktop Engineer

City Of Wolverhampton Council

Wolverhampton, United Kingdom

Part of the Client Support Team with responsibility for maintaining and supporting CoWC equipment, software and services by providing 1st and 2nd line support to all customers.Provide first and second line ICT support (Service and Incident Management)Ensure the ICT service meets the needs of the Business Users (Change Management)Ensure that equipment and services are fit for purpose (Supplier Management)Ensure that Incident trends are monitored, reported and resolved (Problem Management)Assist the Service Support Manager on the implementation of ICT projects (Project Management)Assist with Engaging customers in specifying requirements (Process Improvement)

Apr 2016 - Mar 2019
Team & coworkers

Colleagues at City of Wolverhampton Council

Other employees you can reach at wolverhampton.gov.uk. View company contacts for 1677 employees →

TR Thelma Rochester Thelma Rochester Colleague at City Of Wolverhampton CouncilWest Midlands, England, United Kingdom View → TL Tara Lester Tara Lester Colleague at City Of Wolverhampton CouncilWalsall, England, United Kingdom View → EW Elena W. Elena W. Colleague at City Of Wolverhampton CouncilUnited Kingdom View → DS David Scandrett David Scandrett Colleague at City Of Wolverhampton CouncilWest Midlands, England, United Kingdom View → MH Monique H. Monique H. Colleague at City Of Wolverhampton CouncilUnited Kingdom View → LC Lin Cooper Lin Cooper Colleague at City Of Wolverhampton CouncilWest Midlands, England, United Kingdom View → PW Paulette Whyte Paulette Whyte Colleague at City Of Wolverhampton CouncilUnited Kingdom View → AJ Andy Johnston Andy Johnston Colleague at City Of Wolverhampton CouncilWest Midlands, England, United Kingdom View → JA Julie Abbotts Julie Abbotts Colleague at City Of Wolverhampton CouncilWolverhampton, England, United Kingdom View → PD Paul Dunlavey Paul Dunlavey Colleague at City Of Wolverhampton CouncilBurntwood, England, United Kingdom View →
FAQ

Frequently asked questions about Vikram Sahunta

Quick answers generated from the profile data available on this page.

What company does Vikram Sahunta work for?

Vikram Sahunta works for City of Wolverhampton Council.

What is Vikram Sahunta's role at City of Wolverhampton Council?

Vikram Sahunta is listed as Business Critical & Solutions Support Engineer at City of Wolverhampton Council at City of Wolverhampton Council.

Where is Vikram Sahunta based?

Vikram Sahunta is based in West Midlands, England, United Kingdom while working with City of Wolverhampton Council.

What companies has Vikram Sahunta worked for?

Vikram Sahunta has worked for City Of Wolverhampton Council.

Who are Vikram Sahunta's colleagues at City of Wolverhampton Council?

Vikram Sahunta's colleagues at City of Wolverhampton Council include Thelma Rochester, Tara Lester, Elena W., David Scandrett, and Monique H..

How can I contact Vikram Sahunta?

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