Vikram Shah Email and Phone Number
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Results-oriented professional with 16+ years of experience in the telecom services industry at multiple US CSPs, building diverse teams for technology and consulting.Key Skills- Lead Technology projects to deliver long-term business value and create competitive advantage.- Customer-centric approach to all aspects of the solution that supports omni-channel customer satisfaction- Engagement Management & Account Management- Strategy, Marketing, Financial P/L & Operations Management- PMP and PSM Certified- Design Thinking and Structured Problem SolvingSpecialties- Telecom | Cable | Wireless : BSS/OSS Systems Design & Middleware Architecture - Systems Integration, Modernization, Transformation, Web Applications, Content Management, Data Migration, Quote-to-Cash, Inventory Management, and Provisioning - Financial Modeling and Valuation #middleware #api #cloud #data #devops #agile #sustainability #architecture #telecom #innovation #consulting #gaming
Altice Usa
View- Website:
- alticeusa.com
- Employees:
- 4533
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Director Of Software DevelopmentAltice Usa Feb 2022 - PresentLead transformation of Customer Relationship Management (CRM) and Ordering platform for inbound sales and care functions. Develop a strategic roadmap and drive execution towards omni-channel customer experience objectives.
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Senior ManagerCapgemini Jan 2018 - Feb 2022Atlanta, Georgia, United StatesLed a team of 50+ FTEs to deliver middleware solutions (api, event batch) to integrate systems. Built enterprise grade solutions that enabled omnichannel customer experience, increased revenue streams and achieved regulatory compliance. Managed an annual department budget of around $10M -
ManagerCapgemini Jan 2013 - Dec 2017Atlanta, Georgia, United StatesLed a team of 20+ FTEs to deliver an intranet portal built on a content management system using responsive UI technologies; the portal was used by more than 140K employees and contractors.Defined roadmap across key drivers such as billing, ticketing, self-service, and network monitoring for enterprise customer self service portal
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Senior AnalystCapgemini Jan 2010 - Dec 2012Atlanta, Georgia, United StatesManaged 24x7 production support for an Inventory Management system with distributed team structure.Led QA for data migration of telecom circuit inventory data from legacy TIRKS to next gen M6 platform
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AnalystCapgemini Jan 2008 - Dec 2009Atlanta, Georgia, United StatesDelivered functional requirements for outside plant provisioning built on GE Smallworld system. Provided functional expertise as part of cross-functional team to design system interfaces, provisioning plans, automated flow through processes and enterprise system architecture.
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Graduate Engineer - Industrial EngineeringMahindra & Mahindra Ltd Aug 2006 - Nov 2006Mumbai Area, India- Responsible for optimizing process setup time during tool changes in the hypoid gear machining - Implemented MOST analysis technique to study individual motion elements to determine standard time -
InternLarsen & Toubro Ltd. Jul 2005 - Dec 2005Mumbai Area, India- Led the design of press tools to improve sheet metal utilization and reduce raw material wastage.- Improved QA practices by designing and implementing gauges for several critical components.
Vikram Shah Skills
Vikram Shah Education Details
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Master Of Business Administration - Mba -
Production Engineering -
Sathaye CollegeScience And Electronics -
Maneckji CooperIcse
Frequently Asked Questions about Vikram Shah
What company does Vikram Shah work for?
Vikram Shah works for Altice Usa
What is Vikram Shah's role at the current company?
Vikram Shah's current role is Technology | Consulting | Integration | Strategy.
What is Vikram Shah's email address?
Vikram Shah's email address is vi****@****ini.com
What is Vikram Shah's direct phone number?
Vikram Shah's direct phone number is +140445*****
What schools did Vikram Shah attend?
Vikram Shah attended Emory University - Goizueta Business School, Georgia Institute Of Technology, University Of Mumbai, Sathaye College, Maneckji Cooper.
What skills is Vikram Shah known for?
Vikram Shah has skills like Requirements Gathering, Sql, Business Analysis, Sdlc, Software Project Management, Visio, Software Development, Integration, Testing, Requirements Management, Requirements Analysis, Oracle.
Who are Vikram Shah's colleagues?
Vikram Shah's colleagues are Kalup Jones, Lina Esteves, Joe Lui, Wilfredo Delgado, Stephania Suquitana, Mindy Lewis, Doug Tabone.
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