Manage and supervise the team, ensuring all employees (cashiers, kitchen staff, and delivery drivers) perform their duties effectively.Provide on-the-job training and support to new employees, guiding them in customer service, food preparation, and safety procedures.Handle cash registers and point-of-sale (POS) systems, ensuring cash balances at the end of the shift are accurate.

Receive phone calls from customers, take orders accurately, and answer questions regarding the menu, specials, and promotions.Manage point-of-sale (POS) systems for order entry and payment collection.Handle customer complaints or issues promptly and professionally, ensuring customer satisfaction.