Vikram Deshwal Email & Phone Number

United States

United States

My Main responsibilities, but not limited to: Strategizing to manage and deliver revenue and profitability targets and performance of assignedmarketplaces. Building marketplace inroads to ensure better performance than competitors. Using channel analysis and insight to improve performance and drive sales. Development and implementation of marketing and sales strategies for each of the assigned marketplaces.Market and Competitor analysis with proposed response and identify opportunities for the business.Taking ownership and managing all digital content on all online channels, ensuring everything is uploaded and merchandised on time.Creating and maintaining online listings health for new products and maintaining existing product listings, with high RRR (reviews, rankings, & ratings).Responsible for ensuring incident reports and support tickets in relation to the product listings are resolved with proactively reducing the overall percentage assigned marketplaces.Resolving all issues related to the online marketplaces catalogue including suppressed, blocked, or problems related to product data accuracy.Manage, train, and help the merchandising team with content creation for product listings. Writing unique product descriptions and other product specifications. Preparing suitable product images.Innovating and improving the business processes to make them more efficient by using the latest technological tools available.Keeping the stock levels/fill rates and competitive prices updated using the inventory management systems.My Skills to add value to the company:Pricing / margin analysis by SKU and proposals.Daily PPC management including spend and effectiveness reporting.Sales Reporting & Forecasting.Planning and executing promotions.Monthly commercial plans and follow-up actions.Market research.Keyword analysis and strategy and content execution (SEO).Customer acquisition campaigns for marketplace.Direct customer contact, management, and sales.

Los Angeles Ca

I have worked with around 200 brands across the country (USA) and outside USA. We are and On-line retail store featuring Food (Freeze Dried, Frozen), Beverages, Bicycle, ebikes, Scooters, Appliances, Sports and Outdoors, Emergency Long Term Storage Food, Emergency Survival Kits, Radiation Detectors and Dosimeters, Generators, Emergency kits, Survival Gears, Shelters and General Consumer Merchandise and many more.Creating and maintaining online listings health new products and maintaining existing product listings, with high RRR (reviews, rankings, & ratings).Working with the customer service team to manage customer communication related to product queries.Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.Saved $ by implementing cost-saving initiatives that addressed long-standing problems.Drove operational improvements which resulted in savings and improved profit margins.Used Microsoft Office and other software tools to create data sheets for data analyzing and other communications.Worked flexible hours; night, weekend, and holiday shifts.Created spreadsheets using Microsoft Excel and Google Sheet to manage data and records and for daily, weekly and monthly reporting.Resolved conflicts and negotiated mutually beneficial agreements between parties.Developed and implemented performance improvement strategies and plans to promote continuous improvement.Improved operations through consistent hard work and dedication.Conducted research, gathered information from multiple sources and presented results.Worked hard and gathered information for reconciliation which led team to recover big amount. And got name "Reconciliation Guru and Wikipedia for Safecastle" from management.

Responsibilities *Monitor, manage and grow business with the current online retail accounts. Develop compelling online merchandising concepts, promotional strategies, and product presentations to improve market share. Take charge to standardize company digital formats, scripts for new product introductions and promotional items. Execute on-line retail sales strategy to optimize this channel and exceed revenue and traffic goals. Identify selling opportunities and initiate critical promotional programs with other online options, such as E-Bay & Amazon. Capable of working in harmony with other key teams in the company.* Knowledge of online trends in the retail industry. Advanced written and oral communication skills, knowledge of Microsoft Office tools to include word, excel and access. Ability to leverage excellent analytical skills to analyze and summarize data. Strong organizational and time management skill. Requires working experience with Amazon & E-Bay.• Assist in the setup of content and campaigns on the website, social Competitive compensation including bonus and beManaging E-commerce channels like Amazon, Snapdeal, Flipkart etc.To Develop a Catalog and Upload it on 3P(Flipkart, Snapdeal, Amazon etc.), To Make Products Live on Channels,Script Writing to make Automation Using Command Programming, Inventory Management & Orders Creation, Cataloging & Error Resolving to make Products Online, Image Fetching, Customer Handling and Training and All IT Related Technical Works.* Inventory management & segregation.* Regular analysis of sales trends, market, competitor, keywords etc.* Planning and execution of listing process.* To manage end-to-end e-commerce operations and trends.*Qualifications** Proficient in MS Office, especially Excel and PowerPoint.* Knowledge of E-commerce Channels.* Experience using PPC Management tools – Google AdWords Editor and Google Analytics, Microsoft AdCenter Desktop.* A little Knowledge of Search Engine Optimization (SEO).

Jaipur

I was a 3P Chanel Manager for Online Marketplace at Voylla.com.To Develop a Catalog and Upload it on 3P (Flipkart, Snapdeal, Amazon etc.), To Make Products Live on Channels, Script Writing to make Automation Using Command Programming, Inventory Management & Orders Creation, Cataloging & Error Resolving to make Products Online, Image Fetching, Customer Handling and Training and All IT Related Technical Works.

Jaipur Area, India

As Call Center Executive i was the first point of contact with a client who has a query or a problem. Hence, I have a big responsibility of creating a good image for the company to the caller.A Call Center Executive has to communicate very effectively with the customer and gather all possible information about the customer’s needs. He/she should learn to question effectively and listen patiently to garner all the details about the problem.A good Call Center Executive always communicates well and ensures that the customer’s calls are transferred to experts in case of such a need. He/she also calls back, takes messages and sends faxes within the committed time frame.The work of a Call Center Executive involves handling different kinds of customers. He/she should be able to pacify an irate customer, be polite but firm with an annoying customer, help a poor speaker communicate his/her or her requirements well and assuage the feelings of an unsatisfied customer.More often than not, a Call Center Executive has to work on human psychology to ensure that each customer is satisfied.It’s the responsibility of mine to maintain good telephone etiquettes. Aa a call Center executive should also acquire excellent telephone presentation skills and modulate the pitch so that a customer feels good about the call.Overall, I did a big job of handling a customer and applying people skills over a telephone to increase the customer base of a company.

Bachelor'S Degree, Information Technology, 65

Activities and Societies: Coordinator of Training & Placement cell and one of the members of Discipline Committee in college, Cordinator.

Intermediate In Physics,Chemistry,Mathematics, Pcm

Activities and Societies: Social Service Program as RSS to aware the public about AIDS. I have Done my Intermediate in Physics, Chemistry.